Case Aide

4 months ago

London, Canada Goodwill Industries Ontario Great Lakes Full time

**Case Aide**

*_This role is eligible for a flexible 4-day work week*_

Goodwill is hiring, join our growing organization today We are looking for people just like YOU

The Case Aide is responsible for maintaining and organizing funding documentation, payments, receipts, technical data and statistical information regarding client's case managed by Goodwill Career Centre.

If you have a passion for coaching, making a difference in your community, helping people and the environment - come join Goodwill We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

**About Us**

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

**Mission**:
Changing Lives and communities through the power of WORK.

**Vision**:
Everyone is working and thriving in sustainable communities.

**Values**:
**I**nclusion: Embracing all people equally

**C**ompassion: Serving with heart

**A**spiring Workforce: Together changing lives through the power of WORK

**R**espect: Embracing diversity, upholding all people with dignity and trust

**E**mpathy: Ability to walk in each other’s shoes

**Why You Will Love Goodwill**:
Competitive Compensation Package includes:

- Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
- Registered Pension Plan opportunity for various roles.
- Employee discount at retail locations.

Exciting career training and coaching:

- Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

- Personal and professional development support with Life Coach & Employee Assistance Program.
- Work-life balance (we provide flexibility in scheduling your shifts)
- Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace:

- Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
- Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
- Mission-driven organization committed to the Power of Work.
- Environmentally committed to meeting our goal of zero waste on planet earth.
- Respectful, fun, and supportive team and leadership.
- Accredited through CARF International.

***What You Will Do**:

- Collect and maintain funding documentation, payments, receipts, technical data and statistical information regarding client's case managed by Goodwill Career Centre, including provision of scheduled activity reports for Employment Ontario programs.
- Complete effective follow-up services for individuals in Employment Ontario sponsored programs.
- Maintain and organize original hard and electronic forms pertaining to Employment Ontario programs.
- Review funding agreement and funding allocation for accuracy for submission to electronic data bases.
- Reconcile client and employer financial supports with Accounting Department.
- Responsible for promotion of a safe workplace and understanding of the obligations set forth in the Occupational Health and Safety Act.
- Other tasks as required, as directed by the Manager in provision of Goodwill Career Centre Employment Services and Employment Ontario Programs.

**What We Are Looking For**:

- Strong organizational skills.
- Excellent customer service skills.
- Computer skills - working knowledge of Windows, Microsoft Word, Access and Excel as well as general office equipment.
- Excellent oral/written communication skills.
- Ability to work in a team and independently.
- Knowledge of community resources and Agencies.
- Post-secondary degree/diploma in Office Administration or Accounting.
- Minimum of 2 years experience with financial reconciliations.
- Ability to work effectively with a diverse socio-cultural client population with strong customer service skills.
- Excellent oral and written communication skills, bilingual French/English is an asset.
- Effective computer skills and organizational skills.
- Flexibility to adapt to change, with the ability to prioritize, set and meet deadlines.
- Acceptable criminal reference check.
- Enthusiasm: excited to work with other people and teams.
- Flexibility: able to work at various times, including days, evenings, and weekends.
- Communication: effectively speaking with and listening to team members and customers to

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