Community Youth Hub Primary Worker

4 weeks ago

London, Canada Youth Opportunities Unlimited Full time

_**Be the best YOU**_
- **Being a part of Youth Opportunities Unlimited (YOU) means you have a shared passion for supporting youth in reaching their full potential. YOU is a place where your unique background, perspectives, and talents are valued, and help innovate new program ideas to best support youth in our community.**_
- **You can make your impact here Be part of a diverse and inclusive workplace where the work you do is truly valued. You will have the freedom to excel in your way by serving young people and knowing you are making a difference for our community.**_
- **Come be a part of a team that works alongside youth as they work on goals and be there to celebrate when they achieve those milestones. Help us continue creating a community where youth are embraced and will thrive.**_

Reporting to the Community Youth Hub Team Leader, Community Youth Hub Primary Worker will support youth experiencing chronic, unsheltered homelessness to establish permanent, safe, and appropriate housing plans while accessing respite or transitional beds at the Community Youth Hub along with will be responsible for the successful day-to-day operations of the Community Youth Hub, including conducting intakes, transitions, and assessments, initiating and coordinating case management plans and referrals, and providing individualized support to youth accessing the Community Youth Hub.

**Specific responsibilities include but not limited to the following**:

- Conduct case management activities with youth, including intake, assessment, advocacy, goal setting and tracking, life skill building, wellness education and support, and appropriate community referrals.
- Facilitate daily programming, including basic needs provision, informal mental health support, and crisis intervention.
- Coordinate safe and appropriate housing outcomes for youth, including assisting youth with achieving paper-readiness and facilitating transfers to community housing providers.
- Track administrative data about the program and document client activity in the form of case notes, occurrence reports, and data entry into appropriate client case management systems (e.g. Web Tracker, HIFIS).
- Participate in case conferencing and report detailed case management progress on a weekly basis.
- Work from a Housing-First, harm reduction, and trauma-informed approach, utilizing compassion and de-escalation strategies to support youth experiencing crisis, mental health imbalance, or behavioral challenges in accordance with policies and procedures.
- Contribute to the health and safety of the Community Youth Hub participants and staff by assisting with cleanliness, identification of safety concerns, and general site operations in accordance with standards, policies, and procedures.

**Qualifications**:

- Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education and a minimum of 2 years related case management experience.
- Extensive knowledge of community resources and local supports for youth.
- Knowledge of the Residential Tenancies Act.
- Experience working with individuals experiencing homelessness and affected by poverty, trauma, mental health imbalance, substance use, and the justice system.
- Knowledge of Housing First principles and philosophy.
- Experience working with a diverse population, including persons from various cultural backgrounds, 2SLGBTQIA+ groups, and youth.
- Strong case documentation, statistical reporting, file management, and organizational skills.
- Ability to build interpersonal and supportive relationships with youth clients.
- Ability to handle a large client caseload, multiple priorities, and meet tight deadlines.
- Ability to work days, evenings, and weekends on a shift rotation.
- Must have access to reliable transportation.
- Clear Police Vulnerable Sector Check for youth population.
- Proficiency in the use of Microsoft Office 365 including Word, Outlook, Excel and SharePoint as well as other online software programs required.
- First Aid/CPR Level C certification required.
- Suicide Prevention, Crisis Intervention and Prevention Training (PMAB or CPI) is an asset.
- Working knowledge of Web tracker and HIFIS is an asset.

**Salary**: From $22.41 per hour

Expected hours: No less than 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overtime
- Weekends as needed

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Would you be able to work rotational shifts?
- Do you have valid driver's license ?

**Experience**:

- Case Management and related: 2 years (required)

Licence/Certification:

- First Aid Certification (required)

Work Location: In person

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