See more Collapse

Administrative Assistant/customer Service

1 month ago

West Vancouver, Canada BCRC Heating and Cooling Full time

**About us**

We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Food provided
- Relaxed atmosphere
- Flexible working hours
- Company perks
- Safe work environment
- Work-from-home days

**Full Job Description**

LEARN, DEVELOP AND GROW - WITH BCRC HEATING AND COOLING LTD.

By joining BCRC Heating and Cooling as a Customer Service Representative

you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.

**This is a permanent position for 40 hours per week. Must be fluent in CHINESE at a native level (traditional + simplified ) ** This is a fully remote or hybrid position ( to be discussed )

RESPONSIBILITIES
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

REQUIRED SKILLS & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Read, write and speak English at an advanced level
- Read, write and speak/understand CHINESE fluently (Native level)
- Excellent communication skills, CHINESE written and spoken
- Preferably, working experience in a customer service role where directly interacting with consumers
- Excellent attention to detail
- Proven organizational skills, time management and able to multitask
- Ability to work independently
- Proactive, motivated and flexible team player who is keen to work in a stimulating and fast paced work environment

通勤/搬迁能力:

- West Vancouver, BC: 稳定通勤,或在开始工作前计划搬家 (必填)

Work Location: Hybrid remote in Burnaby, BC V5J 4R2

We have other current jobs related to this field that you can find below

  • Administrative Assistant/customer Service

    3 weeks ago

    Vancouver, Canada Air System Supplies Full time

    **Air System Supplies** **Administrative Assistant/CSR** - **JOB OVERVIEW**:_ Our company is seeking a highly motivated individual to support to our office and warehouse operations. This is a dynamic position that encompasses a wide range of administrative, inside sales and CSR duties.**RESPONSIBILITIES**: _ - Order desk sales and customer service as...

  • Administrative Assistant/customer Service

    3 weeks ago

    Vancouver, Canada Air System Supplies Full time

    **Air System Supplies** **Administrative Assistant/CSR** - **JOB OVERVIEW**:_ Our company is seeking a highly motivated individual to support to our office and warehouse operations. This is a dynamic position that encompasses a wide range of administrative, inside sales and CSR duties.**RESPONSIBILITIES**: _ - Order desk sales and customer service as...

  • Administrative Assistant/customer Service

    3 weeks ago

    Vancouver, Canada Air System Supplies Full time

    **Air System Supplies** **Administrative Assistant/CSR** - **JOB OVERVIEW**:_ Our company is seeking a highly motivated individual to support to our office and warehouse operations. This is a dynamic position that encompasses a wide range of administrative, entry-level sales and CSR duties.**RESPONSIBILITIES**: _ - Order desk sales and customer service as...

  • Customer Service and Administrative Assistant

    6 days ago

    Vancouver, Canada Allstar Group of Companies Full time

    The Customer Service and Administrative Assistant is responsible for greeting visitors, answering inquiries and supporting the administration of the Windows and Pressure Cleaning divisions’ timekeeping, as well as special projects as needed. **Administration** - Answer Google Reviews or phone calls regarding service, complaints or requests for...

  • Administrative Assistant/customer Service

    4 weeks ago

    Vancouver, Canada Green Ivy Education Full time

    **Administrative Assistant/Customer Service Representative - Bilingual (Korean and English) (Part time ) $20-$22** What You'll Do - Answering and screening telephone calls - Provide additional support to various teams as required. - preparing reports, maintaining paperwork and data records ensuring they are up-to-date and easy to access Knowledge, Skills,...

  • Administrative Office Assistant

    2 days ago

    Vancouver, Canada Victory Automotive Group Customer Contact Center Full time

    Reporting to the Director of Development, the Administrative Development Assistant performs administrative and development support work in the Development department of the Vancouver Art Gallery. The incumbent assists the Director of Development and other divisional staff by providing a range of administrative and development support...

  • Administrative Office Assistant

    4 days ago

    Vancouver, Canada Victory Automotive Group Customer Contact Center Full time

    Reporting to the Director of Development, the Administrative Development Assistant performs administrative and development support work in the Development department of the Vancouver Art Gallery. The incumbent assists the Director of Development and other divisional staff by providing a range of administrative and development support...

  • Administrative Assistant

    2 weeks ago

    West Vancouver, British Columbia, Canada CB Canada Full time

    Ref ID: Classification: Administrative AssistantCompensation: $16.32 to $18.90 hourlyAre you a student or part-time administrative professional looking for your next opportunity? Our client in the West Vancouver area is seeking a part-time candidate for two days a week (flexible days) for a six month contract. This role will assist various departments...

  • Administrative Assistant, Support Services

    3 weeks ago

    West Vancouver, Canada First Nations Education Steering Committee (FNESC) Full time

    **Administrative Assistant, Support Services** **Join us to make a lasting impact! An excellent work-life balance is waiting for you!** The First Nations Education Steering Committee (FNESC) is currently looking for a dedicated, energetic and organized Administrative Assistant to join our hard-working Support Services team who work collaboratively and...

  • Administrative Assistant, Support Services

    3 weeks ago

    West Vancouver, Canada First Nations Education Steering Committee (FNESC) Full time

    **Join us to make a lasting impact! An excellent work-life balance is waiting for you!** The First Nations Education Steering Committee (FNESC) is currently looking for a dedicated, energetic and organized Administrative Assistant to join our hard-working Support Services team who work collaboratively and diligently to improve education for all First...

  • Customer Service Administrator

    4 weeks ago

    Vancouver, Canada REEF Full time

    **Customer Service Administrator** **Who You'll Work For** REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that's over 15,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North...

  • Administrative Assistant

    4 weeks ago

    West Vancouver, Canada BC Ferries Full time

    Job Description: **ADMINISTRATIVE ASSISTANT - CATERING AND RETAIL OPERATIONS** Vancouver Working as part of a dynamic results-driven team, you provide high level, efficient and confidential administrative services to the Executive Director, Catering Operations and Director, Retail Services. You are responsible for planning and coordinating the provision...

  • Administrative Assistant

    3 weeks ago

    West Vancouver, Canada BC Ferries Full time

    **ADMINISTRATIVE ASSISTANT - CATERING AND RETAIL OPERATIONS** Vancouver Working as part of a dynamic results-driven team, you provide high level, efficient and confidential administrative services to the Executive Director, Catering Operations and Director, Retail Services. You are responsible for planning and coordinating the provision of executive...

  • Administrative Assistant

    2 weeks ago

    West Vancouver, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Administrative Assistant

    3 weeks ago

    West Vancouver, Canada First Nations Financial Management Board Full time

    **Position **Overview** Reporting to the Office Coordinator, the Administrative Assistant is responsible for providing administrative assistance and general office services to the Corporate Services business line, ensuring alignment with the intentions of the FMB Board of Directors. The Administrative Assistant is primarily an internally focused position,...

  • Office Administrator/customer Service

    4 weeks ago

    Vancouver, Canada Once a Tree Furniture Full time

    **Position** Once a Tree Furniture (OAT) is seeking a full time Office Administration / Customer Service representative. OAT is looking for an positive, organized, and motivated self starter who likes to stay busy. General knowledge and skills related to office administration, computer skills, filing and multitasking will lead to success in this...

  • Administrative Assistant

    2 months ago

    West Vancouver, Canada First Nations Financial Management Board Full time

    **Position Overview** Reporting to the Office Manager, the Administrative Assistant is responsible for providing administrative assistance and general office services to the Corporate Services business line, ensuring alignment with the intentions of the FMB Board of Directors. The Administrative Assistant is primarily an internally focused position,...

  • Administrative Assistant

    29 minutes ago

    West Vancouver, Canada First Nations Financial Management Board Full time

    **Position Overview** Reporting to the Office Manager, the Administrative Assistant is responsible for providing administrative assistance and general office services to the Corporate Services business line, ensuring alignment with the intentions of the FMB Board of Directors. The Administrative Assistant is primarily an internally focused position,...

  • Administrative Assistant

    2 months ago

    West Vancouver, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Administrative Assistant

    2 months ago

    West Vancouver, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...