Data Administrator

5 months ago

Edmonton, Canada Edmonton John Howard Society Full time

**Full-time Employment Opportunity**

**Data Administrator**

**Job ID 24-022EJHS**

**Company Overview**:
For 75 years EJHS has provided holistic services and wraparound supports that address the root causes of crime and social disorder. By focusing on reintegration, acceptance, and successful outcomes, we are building a safer, more harmonious community. We do this through preventative and restorative activities including release planning, housing support, safety planning, employment transition, education, substance recovery, cultural support and more.

Edmonton John Howard Society strives to provide a meaningful work environment through the following:

- Strong focus on employee wellness and work-life balance
- Service recognition and employee awards
- Professional development opportunities
- Staff team building and appreciation days
- Competitive health, dental, and RRSP benefits

**Position Summary**:
The Data Administrator is a new role in the Quality & Innovation division, supporting EJHS in understanding key information regarding individuals who are utilizing our services to address their needs. The Data Administrator will support the tracking of outcomes-based metrics for programs in areas such as homelessness, crime, low employment and academic success, mental illness, addiction, trauma and discrimination. They will use their social science data skills to support the work of the Programs department by providing strong, consumable data, new research, and environmental scans to ensure the best service for clients.

**Responsibilities**:

- Ensure data accuracy, integrity, and security within the program databases
- Review and gather aggregate data reports from program databases
- Complete routine and ad hoc statistical reports for identified programs within required timelines
- Enter timely information in database ticketing systems
- Assist with maintaining quality assurance procedures
- Assist with research which supports program delivery methods and comparative outcomes with similar programs delivered by the agency
- Provide training and support for programs staff on data entry and management processes
- Identify gaps in data entry, communicate gaps with database liaisons, and provide recommendations for improvement
- Assist with obtaining stakeholder feedback through surveys, interviews, and focus groups
- Stay updated on industry trends and emerging technologies related to data management
- Contribute to a positive culture by assisting and supporting colleagues as needed

**Qualifications / Skills**:

- Post-secondary degree in Human Services
- Education and/or experience in community services and programs would be an asset
- Additional credentials through an evaluation association are an asset
- Minimum 1 year experience in database management and reporting
- Experience working with social services databases is an asset
- Above average computer and database knowledge (Microsoft Word, Excel, Outlook)
- Familiarity with data visualization tools
- Demonstrated ability of organizational skills and attention to detail
- Proven ability to contribute to project deliverables
- Proven ability to work independently and contribute to the success of a team
- Proven critical and analytical thinking abilities
- Proven ability for written and verbal communication
- Commitment to maintaining the confidentiality and security of sensitive data
- Ability to collaborate effectively with cross-functional teams

**Conditions of Employment**:

- The hours of work are 8:00am to 4:30pm Monday through Friday.

**Salary**:

- The salary range for this position is $66,000 to $76,000 per year.

**To Apply**
- **Resumes without a cover letter will not be considered**.

Only those selected for interviews will be contacted.
- **Safety and harmony in our community**_

**Job Types**: Full-time, Permanent

Pay: $66,000.00-$76,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

Application question(s):
**Education**:

- DCS / DEC (preferred)

**Experience**:

- database management and reporting: 1 year (required)

Work Location: In person

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