Host - Blue Mountain

3 days ago

The Blue Mountains, Canada Oliver & Bonacini Full time

Company Description

This chic Blue Mountain eatery in the upscale Westin Trillium House is custom-built for mountain dining and full-service catering anywhere in the Georgian Triangle. At dinner, savour a diverse choice of appetizers, seafood, steaks, chops, ribs, pasta, fire-roasted pizza and gourmand burgers, complemented by a well-chosen wine list with plenty of good value and great splurges. Offering an extensive breakfast, lunch and dinner selection, as well as some seriously indulgent culinary experiences.

**What’s in it for you?**
- Competitive wages/salary packages
- Gratuity sharing
- A comprehensive group benefits program
- Training and development opportunities
- Staff dining discount

**Job Description**:
Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
**PRIMARY DUTIES & RESPONSIBILITIES**
- Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and guests
- Effectively manage guest flow to maximize seating capacity
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
- Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
- Accurately take reservations and modify guest status in Open Table
- Know all table numbers and maintain awareness of which servers are in each section
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
- Escort guests to their table, engage them in conversation and seat them accordingly
- Follow all food safety standards and systems
- Other duties as assigned or required

**Qualifications**:

- A Degree/ Diploma in Hospitality or in pursuit of desirable
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset

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