Graduate Assistant

3 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:08/29/2023
**Req ID**: 33672
**Faculty/Division**: Faculty of Arts & Science
**Department**: Department of History
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00034098

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
The Department of History is one of the largest history departments in North America and is internationally renowned. Ranked sixth among public universities worldwide and fourth in North America, we are home to a critical mass of expertise. The department offers exciting opportunities to interpret the past and examine its significance through research, education and life-long learning. It provides an opportunity for individuals interested in being active in local, national and international research and public affairs to bring unique perspective to important events.

Working under the direct supervision of the Department Manager, the general direction from the Graduate Administrator and the Associate Chair, Graduate, the Graduate Assistant provides administrative support for all aspects of graduate admissions. The incumbent will support the front line activities and act as the first point of contacts for general inquiries, provide admission support and financial aid and/or award support for current and prospective students. In addition, the incumbent will also coordinate the recruitment, training process of Teaching Assistants (TAs).

**Your responsibilities will include**:

- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Scheduling appointments for prospective students, applicants, and current students to address individual needs
- Providing detailed information regarding admission requirements to prospective students and applicants
- Providing detailed information on processes, policies, and procedures
- Providing detailed information regarding financial aid issues
- Disseminating program materials to prospective students and applicants

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Two (2) years’ related experience in an academic environment including experience with graduate student-related practices, procedures, and program.
- Experience providing academic program information to graduate students.
- Experience working with collective agreements and financial reports and payroll.
- Experience overseeing student admissions/funding/awards processes/administration.
- Experience with teaching assistant administration and relevant practices and procedures especially in CUPE 3902 Units 1 and 3.
- Experience with organizing logistics for large special events.
- Demonstrated experience working with and creating databases, preparing and analyzing statistical reports.
- Experience with uploading information to websites and maintaining websites.
- Experience working with a diverse group of faculty and students and ability to maintain flexibility in light of the challenges of working with disparate groups of people, while juggling competing priorities.
- Strong presentation skills, excellent verbal and written communication skills.
- Be a detail oriented individual; excellent time management; able to follow specific instructions.
- Excellent organizational and interpersonal skills.
- Excellent problem-solving, organizational and administrative skills.
- Be able to create a welcoming environment for students to ask questions and receive a clear and accurate answer.
- Excellent customer service skills, and interpersonal skills, with the ability to communicate effectively with students, staff and faculty.
- Solid working knowledge of a University student information system (preferably ROSI,ROSI Express and Degree Explorer).
- Demonstrated advanced skills in using MS Office, especially Access and Excel (must be able to build and use macros), desktop publishing programs, and Mail Merge.

**Assets (Nonessential)**:

- Familiarity with the Faculty of Arts and Science, the School of Graduate Studies practices and procedures would be considered an asset.

**To be successful in this role you will be**:

- Approachable
- Communicator
- Efficient
- Multi-tasker
- Proactive
- Problem solver
- Tea

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