Practice Management Consultant

3 days ago

Mississauga, Canada BoomerangFX Full time

**Why BoomerangFX?**

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution - this unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK and Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practices.

**Role Overview**

The **Practice Management Consultant** will be responsible for delivering training and onboarding support to new BoomerangFX users and employees, including conducting live software training & demonstrations. You will provide SaaS Implementation support to our clients who operate private medical aesthetic practices across North America and International markets. You will be responsible for multiple SMB accounts and will need strong project management skills.

You will need experience with SaaS Implementation/training and act as a Subject Matter Expert of the BoomerangFX platform. You are confident in your customer support skills and adept with the use of technology and developing training guides.

**Please note that this is a 5 days/week In-Office position, based in our office in Mississauga, ON.**

**What we offer**:

- Competitive Salary + Annual Performance Bonus
- Comprehensive Benefits Package (Dental, Vision, Prescription, Medical)
- Paid Time Off
- Free Onsite Parking
- Onsite Gym

**Scope of duties**
- Deliver training on our practice management software to new clients and employees
- Act as primary software trainer and onboarding support to your portfolio of clients.
- Serve as a single point of customer contact during the implementation ensuring client satisfaction
- Manage client escalations and work with cross functionally to resolve client concerns
- Own client retention by proactively reducing churn, increasing customer adoption, and improving overall satisfaction.
- Assist in the review of client processes and the development of new workflow plans.
- Manage client relationship during the implementation process.
- Communicate progress updates weekly or as agreed upon with client and team
- Successfully hand off to customer success team when client has successfully completed process.
- Perform other duties as needed and directed by leadership

**What You Offer**:

- Bachelor’s degree in a relevant field (health sciences, business, etc.)
- Practical experience in a related field (private healthcare sector or medical aesthetics space)
- Software implementation, customer success or project management experience within a SaaS company
- 2+ years of experience in a client facing/support role
- Experience with project management software and CRM tools (like HubSpot)
- Ability to understand private healthcare operations and workflows
- Strong organization and project management skills with attention to detail
- Excellent communication skills and interpersonal skills,
- Strong technical skills to interact with customers remotely
- Willingness to travel within Canada and the United States for workshops
- If you are looking to join a dynamic tech company that values creativity, collaboration, and fun, then BoomerangFX is the place for you Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career._

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you comfortable working in an onsite setting?

**Experience**:

- Software Implementation: 1 year (required)
- MedSpa: 2 years (preferred)

Work Location: In per

  • Practice Consultant

    2 weeks ago

    Mississauga, Canada BoomerangFX Full time

    Position: Practice Consultant Location: Mississauga **Why BoomerangFX?** BoomerangFX is more than just a SaaS tech company - we are one of North America’s fastest-growing healthcare SaaS providers offering integrated practice management software, digital marketing, and e-learning solutions to the aesthetic medical industry - we serve specialized...

  • Practice Management Consultant

    2 weeks ago

    Mississauga, Canada BoomerangFX Full time

    Why BoomerangFX?BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the...

  • Practice Management Consultant

    2 weeks ago

    Mississauga, Canada BoomerangFX Full time

    Why BoomerangFX?BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the...

  • Practice Management Consultant

    2 weeks ago

    Mississauga, Canada BoomerangFX Full time

    Why BoomerangFX? BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the...

  • Practice Consultant

    2 weeks ago

    Mississauga, Ontario, Canada BoomerangFX Full time

    Role:Practice ConsultantLocation:On-site Mississauga, ON (Financial Drive)Department:Implementation & Client OnboardingJob Function: SaaS Implementation, Software Training & New Client Support (Medical Aesthetics, Practice Management Software)Why BoomerangFX?BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing...

  • Consultant, Strategic Consulting

    4 weeks ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Director of Practice Consulting

    4 weeks ago

    Mississauga, Canada BoomerangFX Full time

    Position: Director of Practice Consulting (MedSpa) Location: Mississauga **Why BoomerangFX?** BoomerangFX is more than just a SaaS tech company - we are one of North America’s fastest-growing healthcare SaaS providers offering integrated practice management software, digital marketing, and e-learning solutions to the aesthetic medical industry - we...

  • Consultant, Strategic Consulting

    2 weeks ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Get started on an exciting career at Element_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.What We NeedWe...

  • Cosmetic Practice Consultant- Saas

    3 weeks ago

    Mississauga, Canada BoomerangFX Full time

    **Why BoomerangFX?** BoomerangFX is more than just a SaaS tech company - we are one of North America’s fastest-growing healthcare SaaS providers offering integrated practice management software, digital marketing, and e-learning solutions to the aesthetic medical industry - we serve specialized industry segments spanning dermatology, cosmetic surgery,...

  • Practice Consultant

    4 weeks ago

    Mississauga, Canada BoomerangFX Full time

    **Role**:Practice Consultant **Location**:On-site Mississauga, ON **(**Financial Drive) **Department**:Implementation & Client Onboarding **Job Function**: SaaS Implementation, Software Training & New Client Support (Medical Aesthetics, Practice Management Software) **Why BoomerangFX?** BoomerangFX was recently recognized by the Deloitte Fast 500...

  • Consultant, New Vehicle Acquisition

    3 weeks ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Medical Aesthetician

    2 weeks ago

    Mississauga, Canada Complete MD Family practice and med spa Full time

    **Job Type**: Full-Time **About Us**: Complete MD is a dynamic and innovative medical practice and med spa dedicated to providing exceptional family practice services and advanced aesthetic treatments. We specialize in a range of cosmetic procedures including dermal fillers, Morpheus8 treatments, chemical peels, botox, microneedling, and more. Our team is...

  • Strategic Business Consultant- Hybrid

    4 weeks ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Principal Consultant- Management Consulting

    1 week ago

    Mississauga, Canada 2106 Merative Canada Holdco Unlimited Liability Company Full time

    Description Job Title: Principal Consultant- Management Consulting Location : Ottawa, Toronto ON, Canada Job Summary "Merative team is now searching for a Technical Consultant with Social Program Management/Curam product experience to join our team! As a Technical Consultant on the Merative team, you will have significant...

  • Consultant, Telematics

    3 weeks ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Engagement Manager, Management Consulting

    1 week ago

    Mississauga, Canada Hatch Full time

    **Requisition ID**:91250 **Job Category**:Consulting **Location**:Mississauga, ON, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...

  • Consultant, Talent Management

    4 weeks ago

    Mississauga, Canada CTConsultants Full time

    **CTC007090 : Consultant, Talent Management** **Location**: Mississauga, Ontario - **Field**: Human Resources - **Position Type**: Contract **Starting**: January 30, 2023 - **Ending**: December 29, 2023 - **Resources Required**: 1 - Position Description IMPORTANT Mobile worker - in office Tues and Weds per week. Hours per week 37.5 Day-to-day basis. Id...

  • Fleet Manager-

    3 days ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. - What We...

  • Fleet Manager- Hybrid

    3 days ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Fleet Manager-

    2 weeks ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Get started on an exciting career at Element_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We NeedWe...