Consultant, Licensing

6 months ago

Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for Licensing Consultant to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are you:
- Someone with High attention to detail with the ability to work in a fast-paced environment?- Customer service minded with the ability to prioritize multiple tasks?

As the Licensing Consultant, you are responsible for processing and renewing vehicle registrations as well as responding to incoming inquiries & requests including billing related tasks relevant to the Licensing team. Our clients depend on us every day to keep them on road and ensure they are always compliant.

A Day in the Life- Process Licensing Renewals Monitoring- Ensure deliverables are completed to satisfy the monthly requirements within benchmarks- Process billing for all Licensing related tasks- Ensure all billing is received and processed prior to billing cutoff for month in question- Timely reconciliation of assigned Credit Card account- Execute incoming Service Cloud requests, ensuring accurate, detailed and on time responses- Serve as Licensing Subject Matter Expert, assisting FPS and Commercial team as needed- Ensure deliverables are completed to satisfy the monthly requirements within benchmarks- Assist team to complete daily tasks during seasonal highs & vacation periods- Identify opportunities for process improvements.

**Requirements**:
- Associate or bachelor’s degree preferred, but not required- High School Diploma required- Comprehensive understanding of Canadian Licensing regulations and requirements is an asset- Bilingual preferred but not required- Fleet industry experience is an asset- 2 - 3 years Customer Service experience preferred- Highly customer focused, disciplined and organized- Self-motivated, positive- Able to manage multiple tasks and priorities- Detail oriented and accurate- Highly skilled in the use of Microsoft suite of office products- Technological aptitude and able to learn new programs easily- Strong decision making and problem-solving skills- Excellent communication skills, both written and verbal- Productive worker with a solid work ethic

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._

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