Practice Consultant

2 weeks ago


Mississauga, Canada BoomerangFX Full time

**Role**:Practice Consultant

**Location**:On-site Mississauga, ON **(**Financial Drive)

**Department**:Implementation & Client Onboarding

**Job Function**: SaaS Implementation, Software Training & New Client Support (Medical Aesthetics, Practice Management Software)

**Why BoomerangFX?**

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution - this unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK and Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practices.

**Role Overview**

Reporting to the Implementation Manager**, **the Practice Consultant & Trainer will be responsible for delivering training and onboarding support to new BoomerangFX users and employees, including conducting live software training & demonstrations. You will provide SaaS Implementation support to our clients who operate private medical aesthetic practices across North America and International markets. You will be responsible for multiple SMB accounts and will need strong project management skills.

You will need experience with SaaS Implementation/training and act as a Subject Matter Expert of the BoomerangFX platform. You are confident in your customer support skills and adept with the use of technology and developing training guides.

**Scope of duties**
- Deliver training on our practice management software to new clients and employees
- Act as primary software trainer and onboarding support to your portfolio of clients.
- Serve as a single point of customer contact during the implementation ensuring client satisfaction
- Manage client escalations and work with cross functionally to resolve client concerns
- Own client retention by proactively reducing churn, increasing customer adoption, and improving overall satisfaction.
- Assist in the review of client processes and the development of new workflow plans.
- Manage client relationship during the implementation process.
- Communicate progress updates weekly or as agreed upon with client and team
- Successfully hand off to customer success team when client has successfully completed process.
- Perform other duties as needed and directed by leadership

**What You Offer**:

- Bachelor’s degree in a relevant field (health sciences, business, etc.)
- Practical experience in a related field (private healthcare sector or medical aesthetics space)
- Software implementation, customer success or project management experience within a SaaS company
- 2+ years of experience in a client facing/support role
- Experience with project management software and CRM tools (like HubSpot)
- Ability to understand private healthcare operations and workflows
- Strong organization and project management skills with attention to detail
- Excellent communication skills and interpersonal skills,
- Strong technical skills to interact with customers remotely
- Willingness to travel within Canada and the United States for workshops

If you are looking to join a dynamic tech company that values creativity, collaboration, and fun, then BoomerangFX is the place for you Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

**Benefits**
- 15 days’ vacation per year to rest, recharge and enjoy
- Extended health care
- Onsite fitness facilities and personal training classes
- Team socials
- Dental care
- Bonus pay

**Salary**: From $60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bon


  • Practice Consultant

    4 weeks ago


    Mississauga, Canada BoomerangFX Full time

    **Practice Consultant** **Why BoomerangFX?** BoomerangFX is more than just a SaaS tech company - we are one of North America’s fastest-growing healthcare SaaS providers offering integrated practice management software, digital marketing and e-learning solutions to the aesthetic medical industry - we serve specialized industry segments spanning...

  • Medical Aesthetician

    4 weeks ago


    Mississauga, Canada Complete MD Family practice and med spa Full time

    **Job Type**: Full-Time **About Us**: Complete MD is a dynamic and innovative medical practice and med spa dedicated to providing exceptional family practice services and advanced aesthetic treatments. We specialize in a range of cosmetic procedures including dermal fillers, Morpheus8 treatments, chemical peels, botox, microneedling, and more. Our team is...


  • Mississauga, Canada BoomerangFX Full time

    **Why BoomerangFX?** BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the...

  • Consultant, Education

    4 weeks ago


    Mississauga, Canada AgeCare Full time

    **The Opportunity** Are you a dedicated leader passionate about improving resident safety and quality in senior care? The Consultant, Education and Best Practices is a leadership role focused on developing, implementing, and evaluating interdisciplinary educational services at AgeCare, ensuring they meet the needs of staff, residents, volunteers, students,...


  • Mississauga, Canada AgeCare Full time

    The OpportunityAre you a dedicated leader passionate about improving resident safety and quality in senior care?The Consultant, Education and Best Practices is a leadership role focused on developing, implementing, and evaluating interdisciplinary educational services at AgeCare, ensuring they meet the needs of staff, residents, volunteers, students, and the...


  • Mississauga, Canada Beneva Full time

    Job Posting Title: Claims Practices and Standards Consultant Status: Regular **Job Description**: Under the immediate authority of the Director, the incumbent acts as a resource person for his team and other sectors of the company in matters of products, standards, procedures and business solutions in the field of claims. In addition, the incumbent will...


  • Mississauga, Canada REMAX Real Estate Centre Inc., Brokerage Full time

    _**Opportunity Overview**:_ We are looking for an experienced Immigration Consultant to join us as a business partner. This is a unique chance to run your own practice with access to fully equipped office facilities and resources, allowing you to focus on providing top-notch Immigration services. - **What We Offer**:_ - Private Office Space in the prime...

  • Consultant

    3 weeks ago


    Mississauga, Canada Hatch Full time

    **Requisition ID**:86647 **Job Category**:Consulting **Location**:Mississauga, ON, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...

  • Consultant

    3 weeks ago


    Mississauga, Canada Stantec Full time

    Consultant - ( 230004O5 ) **Description** We are trusted advisors providing objective insight and facilitated solutions for successful project outcomes. Our capital planning and operational readiness and transition planning team of experts work with clients to strategize, plan, and deliver capital projects that help them achieve their organization’s...


  • Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Consultant

    4 weeks ago


    Mississauga, Canada Hatch Full time

    **Requisition ID**:80169 **Job Category**:Consulting **Location**:Mississauga, ON, Canada With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000...


  • Mississauga, Ontario, Canada BoomerangFX Full time

    About BoomerangFXWe're a leading provider of practice management software and digital marketing solutions for the healthcare industry. Our integrated SaaS platform empowers healthcare professionals to grow revenue, streamline operations, and enhance patient experiences.With headquarters in Miami and offices spanning Canada, the UK, Australia, and Barbados,...

  • Manager, Consulting

    3 days ago


    Mississauga, Ontario, Canada ENGINEERINGUK Full time

    Manager, Consulting - Performance Improvement & Operational ExcellenceInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our Consulting – Performance Improvement Team as a Manager. This diverse team of...


  • Mississauga, Canada 2106 Merative Canada Holdco Unlimited Liability Company Full time

    Description Job Title: Principal Consultant- Management Consulting Location : Ottawa, Toronto ON, Canada Job Summary "Merative team is now searching for a Technical Consultant with Social Program Management/Curam product experience to join our team! As a Technical Consultant on the Merative team, you will have significant...


  • Mississauga, Canada Cambay Solutions Full time

    Organizational Description: At Cambay Solutions LLC, everything we do, every day adds fuel to exceptional digital customer experience. We do this by utilizing our technology expertise to enable our clients to deliver an exceptional experience to their customers. Position Overview: The Business Central Practice Director will be responsible for overseeing the...


  • Mississauga, Ontario, Canada PointClickCare Full time

    Job DescriptionAs a Software Implementation Consultant at PointClickCare, you will act as the principal liaison with clients to implement best practices and drive optimized business outcomes within the Long-Term and Post-Acute Care settings.Key responsibilities include leading multiple concurrent implementation projects, managing full scope delivery,...


  • Mississauga, Canada Peel District School Board Full time

    PSYCHOEDUCATIONAL CONSULTANTS (Permanent and Temporary Positions - Full time and Part time) **J ob Duties/Responsibilities and Details**: Reporting to the Chief Psychologist, Psycho-educational Consultants provide a wide variety of psychological services to individual students, groups of students, families, and educator teams, both inside and outside the...

  • Consulting Manager

    3 weeks ago


    Mississauga, Canada Metro Supply Chain Full time

    BUILD YOUR CAREER HERE About us SCA is a rapidly growing boutique consulting firm focused entirely on supply chain. Recognized as a leader in supply chain strategy, we’ve helped a diverse portfolio of over 300 clients across North America cut through the many complexities that businesses face today. What sets us apart are our team of results-driven and...

  • Sales Consultant

    2 weeks ago


    Mississauga, Canada MY MISSISSAUGA CHRYSLER Full time

    HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS! Looking for a New Challenge? My Mississauga Chrysler is looking to grow and expand in the greater Mississauga area! To do this, My Mississauga Chrysler is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic...

  • Sales Consultant

    2 weeks ago


    Mississauga, Canada MY MISSISSAUGA CHRYSLER Full time

    HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS! Looking for a New Challenge? My Mississauga Chrysler is looking to grow and expand in the greater Mississauga area! To do this, My Mississauga Chrysler is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic...