Customer Service Administrator

2 months ago

Ottawa, Canada The Taggart Group of Companies Full time

Job Title: Customer Service Administrator

Reporting To: Customer Service Manager

Company: Tartan Homes Corporation

Location: Findlay Creek Village, Leitrim Road, Ottawa

Tartan Homes Corporation is an Ottawa new home builder that has been building new communities across Canada’s capital for over 50 years.

The Customer Service Administrator is responsible for supporting the Service Coordinators in the overall delivery of the customer service initiative at Tartan Homes. The performance of the duties must ensure a quality approach to all employees, homeowners, managers and trade partners. All responsibilities must be performed in a manner consistent with the Tartan vision and must comply with all company policies and procedures.

This is a full-time permanent position with an anticipated start date of May 1, 2023.

**Responsibilities**:

- Respond promptly to customer phone calls and inquiries,
- Review and troubleshoot written lists from homeowners regarding after sales service issues,
- Submit documentation to trades and construction site staff to complete after sales service repairs,
- Submit written correspondence to homeowners and trades when required,
- Support the Customer Service Department and other departments with other related duties as required,
- Prepare information folders for Pre-Delivery Inspections,
- Data entry as required, and
- All other duties as required.

Statement of Qualifications:
Knowledge, Skills and Abilities:

- High School diploma required.
- Post-secondary education in Office Administration considered an asset.
- Experience in a data entry and administrative support would be considered an asset.
- Ability to maintain confidentiality and approach situations in a diplomatic and professional manner.
- Proficiency using various programs and software is required, including, but not limited to, the Microsoft Office Suite (e.g. Excel, Word, and Outlook).
- Ability to communicate effectively in English, both verbal and written.
- Bilingualism is considered an asset.
- Strong attention to detail.
- Ability to work under pressure and meet multiple priorities and deadlines.

Work Environment:

- Providing service to several people or departments, working under simultaneous deadlines.
- Sitting or standing for long periods of time at workstation.
- Manual dexterity is required.
- Busy work environment.

Application

Accommodation
The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, gender, sexual orientation, age, marital status, physical or mental handicap, or financial ability.

taggartcareers

  • Customer Service Administrator

    1 week ago

    Ottawa, Canada Globedex Financial Corp. Full time

    We require a Customer Service Administrator to join our busy team. This position is a full-time position - Hours of work: Monday - Friday 8.00am - 5.00pm inclusive of one-hour lunch break. This is an excellent opportunity for the successful applicant to contribute to the smooth running of our office. Responsibilities of the Customer Service...

  • Customer Service Administrator

    3 days ago

    Ottawa, Ontario, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured AutomotiveJob Description:*** Industry Leading Compensation, Benefits & Training ***We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator's primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative...

  • Customer Service Administrator

    4 weeks ago

    Ottawa, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured AutomotiveJob Description:*** Industry Leading Compensation, Benefits & Training ***We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative...

  • Customer Service Administrator

    4 weeks ago

    Ottawa, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured AutomotiveJob Description:*** Industry Leading Compensation, Benefits & Training ***We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative...

  • Customer Service Administrator

    4 weeks ago

    Ottawa, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured AutomotiveJob Description:*** Industry Leading Compensation, Benefits & Training ***We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative...

  • Customer Service Administrator

    3 weeks ago

    Ottawa, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured AutomotiveJob Description:*** Industry Leading Compensation, Benefits & Training ***We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative...

  • Customer Service Administrator

    3 weeks ago

    Ottawa, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured AutomotiveJob Description:*** Industry Leading Compensation, Benefits & Training ***We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative...

  • Registration Administrator

    2 weeks ago

    Ottawa, Canada The Canadian Nurses Protective Society Full time

    **Contractual (12month), full-time position** **Monday to Friday** As a **Registration Administrator** with the **Canadian Nurses Protective Society (CNPS)**, you will have the opportunity to leverage your administrative experience and training. The CNPS is a not-for-profit society that offers legal advice, risk management services, legal assistance and...

  • Registration Administrator

    2 months ago

    Ottawa, Canada The Canadian Nurses Protective Society Full time

    **Contractual (12month), full-time position** **Monday to Friday** As a **Registration Administrator** with the **Canadian Nurses Protective Society (CNPS)**, you will have the opportunity to leverage your administrative experience and training. The CNPS is a not-for-profit society that offers legal advice, risk management services, legal assistance and...

  • Office Administrator and Customer Service

    4 weeks ago

    Ottawa, Canada The Energy Centre Full time

    The Energy Centre has undertaken new partnership and management and we are seeking an organized and energetic individual to join our team as an Office Administrative Assistant. As the first point of contact for our customers and clients, you will play a crucial role in ensuring a positive and professional image of our company. **Responsibilities**: -...

  • Office Administrator and Customer Service

    4 weeks ago

    Ottawa, Canada The Energy Centre Full time

    The Energy Centre has undertaken new partnership and management and we are seeking an organized and energetic individual to join our team as an Office Administrative Assistant. As the first point of contact for our customers and clients, you will play a crucial role in ensuring a positive and professional image of our company. **Responsibilities**: -...

  • Office Administrator and Customer Service

    1 week ago

    Ottawa, Canada The Energy Centre Full time

    The Energy Centre has undertaken new partnership and management and we are seeking an organized and energetic individual to join our team as an Office Administrative Assistant. As the first point of contact for our customers and clients, you will play a crucial role in ensuring a positive and professional image of our company. **Responsibilities**: -...

  • Customer Service Administrator Part-time

    1 week ago

    Ottawa, Canada Globedex Financial Corp. Full time

    Are you looking for a part time role working 3 days a week as part of a small friendly office admin team? If so we have a unique opportunity for an experienced customer service administrator. As well as the basic salary you will have: - A working week of Monday - Wednesday 8am-5pm - but with some flexibility on start/finish times. - Holiday pay and...

  • Office Administrator and Customer Service

    3 days ago

    Ottawa, Ontario, Canada The Energy Centre Full time

    The Energy Centre has undertaken new partnership and management and we are seeking an organized and energetic individual to join our team as an Office Administrative Assistant. As the first point of contact for our customers and clients, you will play a crucial role in ensuring a positive and professional image of our company.Responsibilities: Proficient in...

  • Customer Service Representative/administrative

    4 weeks ago

    Ottawa, Canada La Siembra Co-operative Camino Full time

    An integral part of our cooperative, our customer service representative supports our sales team as the first point of contact for our customers and the lead in order processing for all of our direct and fundraising accounts. As a business dedicated to economic justice, we invite black, indigenous, and all people of color, as well as queer and...

  • Front Administrator/Customer Service Representative

    3 days ago

    Ottawa, Ontario, Canada CARSTAR Canada Partnership, LP. Full time

    Front Administrator/Customer Service Representative (CSR) CARSTAR Kanata Reports To Owner Department Front Office Greeting Area Job Summary & Qualities The Candidate is the first impression that customers and other visitors have when they walk into or call your CARSTAR store. This person is responsible for creating a front office atmosphere that fosters...

  • Administration and Inbound Customer Service

    3 days ago

    Ottawa, Ontario, Canada Canadian Property Stars Full time

    Over the past 25 years Canadian Property Stars (CPS) has grown into one of the largest residential property maintenance and direct sales companies in Canada. The key ingredient to our success is the people that implement our powerful business systems that fuel our growth. With an average growth of over 20% annually since 2008, CPS is poised to be a household...

  • Office Administrator

    4 weeks ago

    Ottawa, Canada Wright Tree Service Full time

    **Office Administration** Providing quality tree services to Ottawa and the National Capital Region, Wright Tree Service is dedicated to delivering the best results at great value. We take pride in our attention to detail and commitment to excellence in tree removal, tree pruning and other property enhancements. Wright Tree Service is committed to offering...

  • Office Administrator

    3 weeks ago

    Ottawa, Canada Wright Tree Service Full time

    **Office Administration** Providing quality tree services to Ottawa and the National Capital Region, Wright Tree Service is dedicated to delivering the best results at great value. We take pride in our attention to detail and commitment to excellence in tree removal, tree pruning and other property enhancements. Wright Tree Service is committed to offering...

  • Administration and Inbound Customer Service

    2 months ago

    Ottawa, Canada Canadian Property Stars Full time

    Over the past 25 years Canadian Property Stars (CPS) has grown into one of the largest residential property maintenance and direct sales companies in Canada. The key ingredient to our success is the people that implement our powerful business systems that fuel our growth. With an average growth of over 20% annually since 2008, CPS is poised to be a household...