Customer Service Administrator

7 days ago


Ottawa, Ontario, Canada Mobile Auto Solutions, LLC Full time

Company: Assured Automotive

Job Description:

*** Industry Leading Compensation, Benefits & Training ***

We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator's primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative support to the Collision Repair Facility Team.

Role and Requirements

  • Provides positive energy when greeting customers in person and on the phone
  • Manage the confirmation and reservation of all rental vehicles & towing requests
  • When required communicate updates with Customers & Insurance claims personnel
  • When required manage all arrangements for towing as well as costing against the Repair Order
  • Ensure all assignments have been followed up and appointments confirmed with customers
  • Reconcile each Repair Order prior to closing
  • Monitor and manage Store's Accounts Receivable
  • Uphold Assured's Core Values: Honesty, Integrity & Respect
  • A minimum of 1 year of previous experience in a similar role
  • Consistently demonstrates a successful client experience
  • Communicate effectively, both verbally and in writing
  • Strong attention to detail and a high degree of accuracy
  • Effectively manage a fast-paced environment, demonstrating multitasking ability

A Career with Us Offers

  • Competitive Pay and Benefits Program
  • Career Growth Opportunities for advancement
  • On-going I-Car and Industry Training Programs,
  • Professional Development Opportunities.
  • A Professional atmosphere, great working conditions, dynamic leadership

Our Commitment to Our Employees
We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, abilities, experience, education, and character. We want only those people who share in our same "Core Values".

We are an equal opportunity employer. We are proud to provide accommodations during the recruitment process.


#J-18808-Ljbffr

  • Ottawa, Ontario, Canada The Energy Centre Full time

    The Energy Centre has undertaken new partnership and management and we are seeking an organized and energetic individual to join our team as an Office Administrative Assistant. As the first point of contact for our customers and clients, you will play a crucial role in ensuring a positive and professional image of our company.Responsibilities: Proficient in...


  • Ottawa, Ontario, Canada CARSTAR Canada Partnership, LP. Full time

    Front Administrator/Customer Service Representative (CSR) CARSTAR Kanata Reports To Owner Department Front Office Greeting Area Job Summary & Qualities The Candidate is the first impression that customers and other visitors have when they walk into or call your CARSTAR store. This person is responsible for creating a front office atmosphere that fosters...


  • Ottawa, Ontario, Canada Canadian Property Stars Full time

    Over the past 25 years Canadian Property Stars (CPS) has grown into one of the largest residential property maintenance and direct sales companies in Canada. The key ingredient to our success is the people that implement our powerful business systems that fuel our growth. With an average growth of over 20% annually since 2008, CPS is poised to be a household...

  • Customer Services

    7 days ago


    Ottawa, Ontario, Canada British Council Full time

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...


  • Ottawa, Ontario, Canada Myers Automotive Group Full time

    Customer Service Representative:Myers CARSTAR South - located at 30 Sunderland - is looking for a Customer Service Representative (CSR) to join our body shop. The Customer Service Representative will be responsible for handling day-to-day interactions with customers and insurance partners both in person and over the phone, and for assisting in managing the...


  • Ottawa, Ontario, Canada Enterprise Holdings Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...


  • Ottawa, Ontario, Canada Strathallen Full time

    Property ManagementReports To:Marketing ManagerLocation:Carlingwood Shopping Centre - Ottawa, ON**About the Company: Strathallen is a fully integrated Canadian real estate management company, with over $1.2 billion in assetsunder management. Founded in 2003 by seasoned real estate executives, Strathallen provides assetmanagement, property management and...

  • Service Administrator

    3 weeks ago


    Ottawa, Ontario, Canada Annualytix Financial Services Inc. Full time

    Annualytix Financial Services Inc. is a company dedicated to design, develop and implement the Financial Plan for individuals, families and business owners. We provide the best possible custom designed financial solutions for you, your family and your business. We give you the best rate guarantee for qualifying clients. We have the experience to ensure their...


  • Ottawa, Ontario, Canada Sonovision Full time

    Sonovision Canada and Sonovision USA are industry-leading technical publications and engineering documentation management firms for the Aerospace and Defense industry. We are looking for dynamic individuals to join our team of talented and passionate people Here at Sonovision, we pride ourselves on providing our clients with great management, flexibility,...


  • Ottawa, Ontario, Canada Waste Connections of Canada Inc. Full time

    Waste Connections of Canada is looking for a Customer Service Representative to join the team in Ottawa District. The Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections of Canada business, so they can resolve various...


  • Ottawa, Ontario, Canada British Council Full time

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...


  • Ottawa, Ontario, Canada Strathallen Property Management Inc. Full time

    About the Company:Strathallen is a fully integrated Canadian real estate management company. Founded in 2003 by seasoned real estate executives, Strathallen provides asset management, property management and strategic advisory services to institutional and high net worth investors. The Company currently manages and operates three private closed-end funds,...


  • Ottawa, Ontario, Canada Myers Automotive Group Full time

    Customer Service Representative:The Myers Automotive Group is looking for energetic and motivated individuals to join our team. This is a part-time customer service position in our Business Development Centre working at least 20 hours a week. The representative will also be called in to cover when a full-time member is sick or scheduled off.The BDC...


  • Ottawa, Ontario, Canada Thermogenics Full time

    Company Overview:The Company operates from its head office in Aurora, ON and maintains sales and service operations in Cincinnati, OH., Jacksonville, FL., Orlando FL., Sioux City IA., Hartford CT., and Ottawa ON.PurposeReporting to the Office Manager, the Service Administrator is responsible for delivering on fast paced processes and timelines including, but...


  • Ottawa, Ontario, Canada Lifemark Health Group Full time

    Customer Service Representative -Pro Physio & Sport Medicine Centres VantageCasual Part-TimeLocation: 876 Montreal RoadOttawa, OntarioAre you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of...


  • Ottawa, Ontario, Canada Lifemark Health Group Full time

    Customer Service Representative -Pro Physio & Sport Medicine Centres Montreal RoadPermanent Full-TimeLocation: 150 Montreal RoadOttawa, OntarioAre you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being...


  • Ottawa, Ontario, Canada Lifemark Health Group Full time

    Customer Service Representative -Pro Physio & Sport Medicine Centres CedarviewPermanent Full-TimeLocation: 4100 Strandherd DriveOttawa, OntarioAre you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being...


  • Ottawa, Ontario, Canada Altis Recruitment Full time

    Our private sector client is actively recruiting for MULTIPLE Bilingual (French & English) candidates for various positions. If you are interested in ANY of the below, please apply and we will gladly connect based on your relevant experience and interest.ALL POSITIONS REQUIRE THE ABILITY TO QUALIFY FOR GOVERNMENT RELIABILITY CLEARANCE WHICH MEANS YOU MUST...


  • Ottawa, Ontario, Canada Club Alpha Full time

    Seeking administrative staff for part time hours, evening and weekends.Experience with high volume is preferred but we are able to train someone with less or no experience.Primary duties include: Greating clients, answering phones and online chats, booking appointments, serving refreshments to clients and overall management of business...


  • Ottawa, Ontario, Canada Westlake Full time

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.​ SUMMARY The function of this position is to provide customers with high quality service and identify material...