Inside Sales Representative

7 days ago


Richmond, Canada Richelieu Hardware Canada Ltd. Full time

Large International Hardware specialist in a major growth mode is looking for an Inside Sales/Customer Service Representative. A high paced atmosphere in a team oriented environment needs a multi-tasking individual.

**Key Responsibilities**:

- Answer inbound phone calls from customers and assist in product inquiries.
- Assist walk-in customers with orders and product inquiries.
- Respond promptly to customer inquiries.
- Maintain a professional attitude at all times.
- Communicate with warehouse and shipping to ensure prompt processing of all orders.

**Education, Experience & Competencies**:

- High school diploma.
- Customer service skills.
- Comfortable with PC and general computer skills and ability to type.
- Fluent English (oral and written). Other languages considered an asset.
- Interpersonal skills and team player.
- Ability to handle stress and a high paced environment.
- Problem analysis and problem solving.

**Compensation**:
Salary commensurate on experience. Comprehensive benefits package including medical, dental and stock options.

**Job Types**: Full-time, Permanent

Pay: $42,000.00-$44,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Tuition reimbursement

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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