Business Analyst and Project Support

3 weeks ago

Vancouver, Canada PHSA Full time

**Business Analyst and Project Support**

BC Cancer

Vancouver, BC

The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services. Works in close collaboration with other stakeholders to develop business systems enhancements, business solutions, or business processes. Functions as a Subject Matter Expert (SME) to project team through performing gap analysis of systems and business process mapping including the identification of linkages to other business systems. Provides key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely. Participates in and contributes to strategic planning. Develops project plans for the design, development, and implementation of new business processes, and supports the transition from current systems, practices and processes to an integrated system, common practices, and standardized processes with current or improved functionality.

**What you'll do**

Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
- Implement or contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
- Support the Manager/Team Lead by providing regular updates on the progress as well as any areas of risk associated with the completion of the project both within the project scope and the timeline.
- Provide professional expertise to staff, departments, stakeholders, and guidance regarding standard process for project management.
- Review, analyze and define current/future state processes and contribute to the development of specifications and testing for all identified development, system modifications, and installations.
- Provide user support, advice and orientation. Develop content, as required, for training modules, deliver training, and provide and guidance to system users and department staff. Develop and maintain online course content as required. Develop and maintain various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.

**What you bring**
- A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline
- Five (5) years recent related experience which includes project planning, analysis and implementation. Public Service and Health Sector experience and knowledge an asset.

**You'll have**:

- The ability to carry out business process mapping and fit gap analysis.
- Excellent interpersonal, oral, and written communication skills with the ability manage multiple interactions with multiple groups while working on multiple issues at the same time.
- Superior analytical, problem-solving and system analysis skills.
- Proven ability to plan and execute projects with stringent timelines.
- Ability to work effectively as part of a team.
- Demonstrated ability to provide professional expertise to staff, departments and IMITS stakeholders, and guidance regarding standard processes for project management.
- Demonstrated ability to provide user support, advice and training, and other user liaison services.
- Experience with MS Dynamics 365, TesRail and JIRA
- Experience with Technical business requirements gathering & documentation
- Workflow documenation & updating (VISIO)
- Clinical inforamtion system troubleshooting experience
- Clinical information system quality assurance/tsting/testing coordination experience
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development oppo

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