Service Manager

5 months ago


Woodstock, Canada BRON - Robert's Welding & Fabricating LTD Full time

**Service Manager**

BRON is looking for a **Service Manager** to join our team

**About BRON**

We at BRON are dedicated to producing above standard, quality heavy equipment and attachments for the agricultural and construction industries around the world

BRON is known for custom designed Static Plow, Vibratory Plows, Agricultural Drainage Plows, Chutes, Trenchers, Rippers, Utility Plows, Cable Extractor, Add-on Plows, and more.

BRON is a family-owned company. We are a unique hybrid, of manufacturer, and distributor. Our employees and dealers take pride in providing an innovative customer experience. Our BRON factory-trained technicians, service, and parts professionals are individuals with the right training, and high-level working knowledge, to take care of any BRON product.
- Can manage customer inquiries, questions, and concerns and assist service technicians.
- Has strong time-management skills, works well independently.
- Must have knowledge of heavy/agricultural equipment and can diagnose equipment issues.
- Has experience with Visual Manufacturing (this would be an asset but not required)
- Will assist with parts pulling for service jobs.
- Can manage and monitor warranty claims.
- Can document work performed, parts used, and revising customer invoices.

**Experience, Education, and Skills**
- Minimum 5 years’ experience in same or similar role
- Intermediate computer skills (e.g., Microsoft Excel, Outlook, search engines, etc.)
- Ability to positively project the company and department.
- Must be organized and possess the ability to multi-task

**Salary**: $70,000.00-$82,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Application question(s):

- Do you have knowledge on agricultural or construction industries?

**Experience**:

- Service Manager: 2 years (preferred)
- Heavy Equipment: 2 years (preferred)

Ability to Commute:

- Woodstock, ON N4S 8Z4 (required)

Ability to Relocate:

- Woodstock, ON N4S 8Z4: Relocate before starting work (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person



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