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Reception and Office Administrator

7 months ago

Langley, Canada The Work Truck West Full time

West Coast Machinery believes in hiring great people who are committed to meeting our customers’ needs day-in and day-out. Our two divisions, ShearForce Equipment excavator attachments and Work Truck West truck equipment, are fast-paced and growing every year. We are continually searching for new talent to join our progressive team in our new shop facility in the Fraser Valley in the Gloucester Industrial Park in Langley, BC. Our staff works hard and we recognize that with competitive wages, comprehensive benefits package, and training and professional development opportunities when available.

**Reception and Office Administrator**:
**At West Coast Machinery, we pride ourselves on hiring exceptional individuals who are dedicated to meeting our customers’ needs. With our two divisions, ShearForce Equipment excavator attachments, and Work Truck West truck equipment, we operate in fast-paced and evolving environments. Located in the Fraser Valley within the Gloucester Industrial Park in Langley, BC, we are currently seeking a dynamic Reception and Office Administrator to join our progressive team.**

**Position Overview**: As the first point of contact and a crucial member of our front office team, the Reception and Office Administrator will play a pivotal role in ensuring smooth office operations and providing excellent customer service. This position offers an outstanding opportunity for individuals seeking to gain valuable administrative experience and develop professional skills in a supportive and stimulating team environment.

**Key Responsibilities**:

- Answering phones and greeting customers.
- Directing inquiries to the appropriate departments.
- Managing incoming and outgoing mail flow.
- Data entry and maintaining accurate records.
- Order office supplies, perform light office cleaning, and manage filing systems.
- Process credit card payments from walk-in customers.
- Assist department managers with ongoing and special projects as needed. This could include operations, marketing, IT, and HR-focused projects.

**Accounting Duties**:

- Manage overdue accounts and address billing inquiries.
- Post payments on account and deposit received cheques and cash.
- Perform weekly bank reconciliations.
- Assist Accounts Payable as required.

**Qualifications**:

- Minimum Grade 12 Diploma.
- Previous experience in a fast-paced environment.
- Strong organizational and communication skills.
- Positive, enthusiastic, and hardworking attitude.
- Proficient in MS Word, Excel, and PowerPoint.
- Previous administrative experience in the equipment or automotive industry is an asset.
- Previous accounts receivable experience is an asset.
- Familiarity with warranty submissions is an asset.

**Position Details**:

- Full-time and permanent.
- Start date: Immediate.
- Work hours: Monday to Friday, 8:00 am - 4:30 pm.
- Wage: $22-$28/hr based on experience.

**Comprehensive Benefits Package**:

- Basic and extended health coverage, including massage therapy, naturopathic medicine, chiropractic, and more.
- Dental coverage.
- Medical Services Plan (MSP) for yourself and eligible dependents.
- Prescription drug coverage.
- Long-term disability.
- Paid vacation is available in the first year.
- Access to a student financial aid program for job-related training and educational courses.
- Opportunities for training and development.
- Encouragement of a healthy work/life balance.