Reception and Office Administrator

5 days ago

Langley, Canada Work Truck West Full time

At West Coast Machinery, we pride ourselves on hiring exceptional individuals who are dedicated to meeting our customers’ needs. With our two divisions, ShearForce Equipment excavator attachments, and Work Truck West truck equipment, we operate in fast-paced and evolving environments. Located in the Fraser Valley within the Gloucester Industrial Park in Langley, BC, we are currently seeking a dynamic **Reception and Office Administrator** to join our progressive team.

**Position Overview**: As the first point of contact and a crucial member of our front office team, the Reception and Office Administrator will play a pivotal role in ensuring smooth office operations and providing excellent customer service. This position offers an outstanding opportunity for individuals seeking to gain valuable administrative experience and develop professional skills in a supportive and stimulating team environment.

**Key Responsibilities**:

- Answering phones and greeting customers.
- Directing inquiries to the appropriate departments.
- Managing incoming and outgoing mail flow.
- Data entry and maintaining accurate records.
- Order office supplies, perform light office cleaning, and manage filing systems.
- Process credit card payments from walk-in customers.
- Assist department managers with ongoing and special projects as needed. This could include operations, marketing, IT, and HR-focused projects.

**Accounting Duties**:

- Manage overdue accounts and address billing inquiries.
- Post payments on account and deposit received cheques and cash.
- Perform weekly bank reconciliations.
- Assist Accounts Payable as required.

**Qualifications**:

- Minimum Grade 12 Diploma.
- Previous experience in a fast-paced environment.
- Strong organizational and communication skills.
- Positive, enthusiastic, and hardworking attitude.
- Proficient in MS Word, Excel, and PowerPoint.
- Previous administrative experience in the equipment or automotive industry is an asset.
- Previous accounts receivable experience is an asset.
- Familiarity with warranty submissions is an asset.

**Position Details**:

- Full-time and permanent.
- Start date: Immediate.
- Work hours: Monday to Friday, 8:00 am - 4:30 pm.
- Wage: $22-$28/hr based on experience.

**Comprehensive Benefits Package**:

- Basic and extended health coverage, including massage therapy, naturopathic medicine, chiropractic, and more.
- Dental coverage.
- Medical Services Plan (MSP) for yourself and eligible dependents.
- Prescription drug coverage.
- Long-term disability.
- Paid vacation is available in the first year.
- Access to a student financial aid program for job-related training and educational courses.
- Opportunities for training and development.
- Encouragement of a healthy work/life balance.

**About Work Truck West**:
Work Truck West is your one-stop shop for all your medium-duty work truck equipment needs. At Work Truck West, we pride ourselves on figuring out exactly what you need your work truck to do for you and getting you to work in your new truck as quickly as possible. We maintain an inventory of truck chassis and work bodies at our shop, getting you in the truck of your dreams sooner than you think. We also offer financing options as well so you can be assured of the financial aspects of your new truck purchase.ShearForce's goal is simple — to seek out the best of the best and make it available to you. Our top suppliers include LaBounty, Xcentric, Shearex, Gilbert, Rammer, Stanley, and Simex. We’ve also introduced our own ShearForce branded hammers, shears, rotating/fixed pulverizers, grapples, static rippers, magnets, post drivers, compactors, and mowers that offer power and durability. In our never-ending search for high-productivity attachments, we’ve also added hydraulic rippers and crusher buckets to our inventory. In order to support better utilization of our specialized attachments, we’ve included ready-to-work rental excavator packages. All our hydraulic attachments are available for rent allowing our customers to take on more specialized short-term projects without the full cost of ownership.

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