Lead Server

2 months ago


Banff, Canada Canadian Rocky Mountain Resorts Full time

**PRIMARY FUNCTION**

The Lead Server is responsible for providing exceptional service to guests while overseeing and guiding the serving team to ensure high standards of service, cleanliness, and organization in the dining outlets. The Lead Server will work closely with the team to foster a positive attitude, maintain effective communication, and meet the expectations of our guests.

**REPORTS TO**

F&B Manager

**HOURS**

As required

**DUTIES & RESPONSIBILITIES**
- Oversee and provide guidance and training to the serving team, ensuring they have the knowledge and skills to deliver high-quality service.
- Assist with training staff on proper procedures for payments, voids, deletions, and cash-outs.
- Work closely with the team to address guest concerns promptly and effectively.
- Ensure dining outlets are properly set, clean, organized, and comply with health and safety standards.
- Foster a team-oriented environment and maintain open communication with all staff members.
- Complete mise en place and daily duties as required.
- Be knowledgeable about menus, dietary restrictions, and allergens, and communicate these to the kitchen staff.
- Adapt to the needs of large groups and banquet shifts, including function room set-up and tear-down.
- Take food and beverage orders and ensure prompt delivery and quality of the product.
- Present, open, pour, and serve wine in appropriate glassware.
- Be knowledgeable about house cocktails and the CRMR wine program.
- Run food to tables and bus tables in a fast-paced environment.
- Perform any other duties as required or communicated by the F&B Managers.

**EXPERIENCE**
- Minimum 1 year of experience in a similar position.
- Knowledge of Squirrel POS system (asset).
- Valid Serving It Right certification.
- Ability to work all shifts (AM, PM, MID).
- Substantial knowledge of food safety and handling procedures.
- Able to endure long periods of standing, sitting, bending, and lifting (up to 30 lbs).
- Please note that only applicants selected for further consideration will be contacted._



  • Banff, Alberta, Canada AccorHotel Full time

    We are seeking a highly skilled and experienced Server to join our Golf Food & Beverage Team at Accor Hotel. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and provide exceptional customer service.Job SummaryDaily opening and closing duties of the snack bar and beverage carts.Meal...


  • Banff, Alberta, Canada El Toro Restaurant Full time

    We are seeking a highly skilled Mixologist and Bar Team Leader to join our team at El Toro Restaurant.Job SummaryThe successful candidate will be responsible for leading the bar team, supervising food and beverage servers, and providing exceptional customer service. They will also be responsible for preparing mixed drinks, wine, draft or bottled beer, and...


  • Banff, Canada Boston Pizza International Inc Full time

    Overview Front of House Supervisor A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In Room Dining SupervisorAccorHotel is seeking a skilled and experienced In Room Dining Supervisor to join our team at our location. As an In Room Dining Supervisor, you will play a crucial role in ensuring the highest level of service is provided to our guests.The successful candidate will have a minimum of 1-2 years of supervisory experience in...


  • Banff, Alberta, Canada Banff Hospitality Collective Full time

    Transform Your Career in a World-Class DestinationLocated in the heart of Banff National Park, Bluebird Wood-Fired Steakhouse is a premier dining destination. We are seeking an exceptional Dining Room Ambassador to join our team and provide unforgettable experiences for our guests.About the Role:As a Dining Room Ambassador, you will be the face of our venue,...


  • Banff, Alberta, Canada AccorHotel Full time

    Welcome to 1888 Chop House, where you'll embark on an exciting journey as a Dining Service Ambassador. Your key responsibility will be to provide exceptional guest experiences, ensuring seamless dining operations and creating lasting memories for our valued patrons.As a valuable member of our team, you will earn an estimated salary of $17.61 per hour, with...


  • Banff, Canada Banff Caribou Properties Ltd. Full time

    As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...


  • Banff, Alberta, Canada Banff Hospitality Collective Full time

    We're seeking an experienced Bar Manager to join our team at The Bear Street Tavern, a renowned restaurant in the heart of Banff National Park. As a key member of our team, you will oversee all aspects of bar operations, ensuring exceptional customer service and driving sales growth.About UsBanff Hospitality Collective is a leading hospitality company...

  • IT Technician

    5 months ago


    Banff, Canada Banff Caribou Properties Ltd. Full time

    Situated in Downtown Banff, our busy Head Office coordinates and supports the activities of our hotels, restaurants, spas, cinema, and retail outlets. Banff Caribou Properties Ltd. employs promising people that have a passion for their work and appreciation for mountain culture. We are currently seeking an energetic and dynamic individual to join our...


  • Banff, Canada Banff Caribou Properties Ltd. Full time

    As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...


  • Banff, Alberta, Canada Banff Hospitality Collective Full time

    We are seeking a highly skilled Bar Manager to oversee all aspects of our bar operations at Pizzeria Sophia, part of the Banff Hospitality Collective. Our company is a multi-concept restaurant and entertainment group with 15 unique venues in downtown Banff. This role requires a leader who can create and uphold bar procedures and policies, while sharing their...


  • Banff, Canada Post Hotel & Spa Full time

    _**The Relais and Chateaux Post Hotel & Spa is looking for a full time/long-term Food & Beverage Manager**_ Position: Food & Beverage Manager Department: Food & Beverage Report to: General Manager/Assistant General Manager Hours: As required **Position Overview**: The Food & Beverage Manager at Post Hotel & Spa will lead a team of talented professionals...

  • Mixology Specialist

    2 weeks ago


    Banff, Alberta, Canada El Toro Restaurant Full time

    Job Title: Mixology SpecialistWe are seeking a highly skilled Mixology Specialist to join our team at El Toro Restaurant. The successful candidate will be responsible for leading our bar team, providing exceptional customer service, and creating an engaging atmosphere.About the Role:The ideal candidate will have a secondary (high) school graduation...


  • Banff, Alberta, Canada Canadian Rocky Mountain Resorts Full time

    Are you passionate about delivering exceptional service in a fast-paced environment? We are seeking an experienced Food and Beverage Supervisor to join our team at Buffalo Mountain Lodge, located in the heart of the Canadian Rockies.Job Summary:We are committed to building a workplace where everyone can succeed and belong. As a Food and Beverage Supervisor,...


  • Banff, Canada Banff Caribou Properties Ltd. Full time

    Elevate Your Career in Banff with BCP We are Banff’s leading hospitality company located in the heart of Banff, offering outstanding career opportunities in one of Canada’s most iconic and vibrant destinations. We pride ourselves on creating exceptional experiences while fostering a collaborative and supportive workplace culture that encourages...

  • Bar Manager

    4 weeks ago


    Banff, Canada Banff Hospitality Collective Full time

    **We Love Perks! This Position Includes**: - Live, work & play in Banff National Park! - Great earning potential - Wicked staff discounts including 25% off food at all 15 venues + more - Fun staff events - Outdoor activities, PARK Cleanups, holiday parties, team socials + more - Opportunities for growth & advancement across 15 unique venues - Health...

  • Bar Manager

    4 weeks ago


    Banff, Canada Banff Hospitality Collective Full time

    **We Love Perks! This Position Includes**: - Live, work & play in Banff National Park! - Great earning potential - 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues - Fun staff events - Outdoor activities, PARK Cleanups, holiday parties, team socials + more - Opportunities for growth & advancement across 15 unique venues - Health...


  • Banff, Canada Banff Caribou Properties Ltd. Full time

    As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...

  • Floor Manager

    4 weeks ago


    Banff, Canada Banff Caribou Properties Ltd. Full time

    Elevate Your Career in Banff with BCP We are Banff’s leading hospitality company located in the heart of Banff, offering outstanding career opportunities in one of Canada’s most iconic and vibrant destinations. We pride ourselves on creating exceptional experiences while fostering a collaborative and supportive workplace culture that encourages...


  • Banff, Canada Banff Hospitality Collective Full time

    **Bar Manager** The Assistant Bar Manager contributes to the success of Banff Hospitality Collective by supporting the Bar Manager and overseeing the operations of the bar, managing inventory based on demand and cost targets. Maintaining stock, avoiding extra carrying costs, and ensuring the bar is run in a smooth manner with focused priority on safety,...