Manager, Volunteer Services

1 week ago

Regina, Canada Shelter Movers Full time

**WHO ARE WE?**

Shelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence. Every year, in collaboration with community partners, our volunteer teams contribute over 31,000 hours to support people transitioning to lives free of violence and abuse.

Working at Shelter Movers means creating a meaningful impact for families experiencing abuse. It also means showing allyship and playing a tangible role in breaking the cycle of gender-based violence in Canada. We are growing and looking to add caring, compassionate, competent people to join our team.

**PURPOSE OF YOUR ROLE**

Shelter Movers is seeking a Volunteer Services Manager to lead a team of volunteers to develop and execute the Volunteer Services Strategy. Reporting directly to the local Chapter Director, this pivotal role involves supporting the execution of the strategic plan among volunteer functions, refining policies and procedures, and overseeing project management initiatives.

**YOUR FOCUS**

**_Leadership (~25%)_**
- Select, train and manage a large team of volunteers.
- Supporting the Chapter Director and National Volunteer Services Director in executing Shelter Movers’ strategic plan, as it relates to Volunteer Services across Greater Moncton and New Brunswick.
- Grounding recommendations and decisions in evidence, using key performance indicators to understand volunteer behaviour.
- Managing ongoing and temporary projects (e.g., student placement programs) as needed.

**_Volunteer Services (~50%)_**
- Attending recruitment and engagement events in person.
- Actively contributing to national Volunteer Services team meetings and with ideas and feedback on national initiatives and procedural changes.
- Facilitate volunteer on-boarding process and orientations as needed.
- Assisting other chapter-level functions when necessary, including attending moves.

**_Quality Assurance (~25%)_**
- Providing reports and analysis where necessary to demonstrate the effectiveness of current policies and procedures.

**SKILLS YOU WILL NEED**
- Experience **leading and managing teams**, with the ability to coordinate multiple tasks and ensure smooth operations.
- Strong skills in **training and developing team** members, with the ability to provide guidance and supervision, particularly in high-stakes or complex situations.
- Excellent **verbal and written communication skills**, with the ability to resolve issues, provide support, and communicate clearly across various channels.
- Strong **organizational and time-management skills** to ensure timely completion of tasks, accurate documentation, and efficient coordination of schedules.
- Ability to think on your feet, solve problems, and make informed decisions in **fast-paced or changing environments**.
- Experience in overseeing and **improving operational processes**, ensuring accuracy, and facilitating team collaboration.
- Comfortable using **digital tools** and platforms to track, manage, and coordinate tasks, schedules, and communications.
- **Ability to travel** to various locations in and around Moncton.
- **Preference to be able to drive, or to have access to alternative transportation methods.**

**EXTRA USEFUL SKILLS THAT YOU MAY HAVE**
- Knowledge of the Gender Based Violence sector, specifically women’s shelters, is an asset.
- Advanced understanding and interest in gender studies, including anti-racist, anti-oppressive frameworks and intersectionality of challenges faced by women and particularly survivors of abuse in the local community is an asset.

**ROLE DETAILS**

**JOB TYPE**: Part-time, Permanent, Hybrid

**COMPENSATION**: $ 27.00 - $33.00 Hourly

**LOCATION**: Regina, Saskatchewan

**HOURS OF WORK**: 25 hours per week (with some evening and weekend availability as needed)

**Perks at Shelter Movers**:

- Health/Dental Coverage
- Phone Stipend
- Employee Assistance Program
- Discounted fitness membership
- Parental Top-up
- Paid time-off



**Equal Opportunity Statement**
- Shelter Movers is dedicated to cultivating a diverse and inclusive internal community. We welcome and encourage applicants from all backgrounds without regard to age, colour, race, sex, religion or belief, national or ethnic origin, sexual orientation, gender identity or expression, marital status, family or parental status, genetic characteristics, or physical or mental disability._

**Job Type**: Part-time

Pay: $27.00-$33.00 per hour

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