Sales Administrator

4 months ago

Toronto, Canada Li-Cycle Corp Full time

**Job Summary:
The Sales Administrator role will report to the Manager, Sales Administration and assume a key role in the daily administration of customer orders and shipments, with a focus on the North American market.

We are seeking a talented, motivated top performer to join our team in this role with experience in customer service while communicating with multiple internal departments.

**Primary Responsibilities:
Support and take ownership of the administration aspects of customer orders and the corresponding financial and compliance paperwork that must be maintained customers/suppliers of spent lithium-ion batteries:

- Work with existing customers to ensure that all required paperwork is completed prior to shipments
- Ensure that any material sampling requirements are identified and completed as necessary
- Resolve any discrepancies with clients related to differences in weight, material type, etc.
- Ensure that all purchase orders and invoices are prepared in a timely fashion and sent to customers
- Perform documentation reviews ahead of certification audits
- Be a central point of contact for customer questions related to payments or any other item.
- Participate in teams to continually improve our IT systems and processes as it related to our interaction with customers

**Job Qualifications:
- Post-secondary degree / diploma in a field related to Business, Logistics or Accounting
- 1+ year of experience in a customer service environment would be preferrable
- Excellent computer skills (EXCEL, experience with ERP would be preferrable)

**Core Competencies:
- Desire to work in a dynamic, mission-driven environment
- High-level of integrity and dependability with a strong sense of urgency and results-orientation
- Consistently delivers quality work on time
- Strong attention to detail and a high degree of accuracy
- Exceptional oral communication, writing and editing skills
- Excellent telephone etiquette
- Excellent organizational skills
- Motivated, methodical, and optimistic
- Demonstrated interest in cleantech, electric vehicles or renewable energy a plus

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