Information Technology

2 days ago


Victoria Harbour, Canada Tay Township Full time

Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
- Information technology
- Computer technology/computer systems technology
- ** Work setting**:

- Government department and/or agency
- ** Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- ** Supervision**:

- No supervision responsibility
- ** Computer and technology knowledge**:

- Networking security
- Internet
- Servers
- File management software
- Security software
- Word processing software
- Presentation software
- MS Active Directory
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- Wireless networks
- ** Security and safety**:

- Enhanced reliability security clearance
- Criminal record check
- ** Transportation/travel information**:

- Willing to travel
- Willing to travel overnight
- Valid driver's licence
- Public transportation is not available
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- ** Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- ** Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- ** Financial benefits**:

- Group insurance benefits
- Life insurance
- Mileage paid
- Pension plan
- ** Other benefits**:

- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance



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