information technology

3 days ago

Victoria Harbour, Canada Tay Township Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week
  • Education:
  • Expérience: Education
  • College/CEGEP
  • Information technology
  • Computer technology/computer systems technologyWork setting
  • Government department and/or agencyTasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidentsSupervision
  • No supervision responsibilityComputer and technology knowledge
  • Networking security
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Word processing software
  • Presentation software
  • MS Active Directory
  • MS Office
  • MS Windows
  • SharePoint
  • Spreadsheet
  • Wireless networksSecurity and safety
  • Enhanced reliability security clearance
  • Criminal record checkTransportation/travel information
  • Willing to travel
  • Willing to travel overnight
  • Valid driver's licence
  • Public transportation is not availableWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting
  • Combination of sitting, standing, walking
  • Bending, crouching, kneelingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • HonestyScreening questions
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?Experience
  • 3 years to less than 5 yearsHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefitsFinancial benefits
  • Group insurance benefits
  • Life insurance
  • Mileage paid
  • Pension planOther benefits
  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Travel insurance

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