Bilingual Telecom Installation Coordinator
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Project Administrator – Project Delivery
Rate: $45–$52/hr
Contract: 1 year+
Location: Remote
Hours: 20–37.5 hours/week; schedule may include days, evenings and weekends
Positions: 1
Language: Fully bilingual French/English required
Role Overview
Seeking a highly organized Project Administrator to provide coordination and administrative support to Project Managers delivering telecommunications and technology services. The role focuses on order coordination, service implementation/cutovers and post-implementation validation .
Key Responsibilities
- Manage the administrative lifecycle of project orders, including data/voice services, IT changes and hardware.
- Initiate change requests and coordinate equipment and shipping logistics.
- Ensure prerequisites and documentation are completed prior to implementation.
- Act as the central coordination point during service implementation and cutover activities .
- Set up and manage collaboration bridges using MS Teams, Webex or similar tools.
- Coordinate technical teams and stakeholders through implementation activities and service testing.
- Validate post-implementation activities, billing actions and order completion.
- Track project progress, maintain accurate records and provide status reporting.
- Identify and escalate issues to Project Managers for resolution.
- Support multiple projects and priorities in a fast-paced environment.
Must-Have Requirements
- Full professional fluency in both French and English.
- Previous experience in project coordination, project administration or project support .
- Strong organizational and time-management skills.
- Excellent attention to detail and ability to follow structured processes.
- Strong written and verbal communication skills.
- Ability to coordinate effectively with technical teams and internal/external stakeholders.
- Ability to manage multiple priorities and appropriately resolve or escalate issues.
- Flexibility to support implementations and cutovers outside standard business hours.
Nice to Have
- Telecommunications or technology project experience.
- Experience coordinating service implementations, cutovers or technical deployments .
- Order management or service delivery experience.
- Familiarity with MS Teams, Webex and similar collaboration tools.
- Interest in developing toward a Project Manager career path.
Additional Details
- Fully remote role with flexible location.
- Weekly hours may vary from 20 to 37.5 hours .
- Schedule flexibility is essential, as work may occur at various times of the day or night depending on implementation and cutover requirements.
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