Customer service agent
2 days ago
Mission The art of customer service: your area of excellence As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to customer satisfaction, but also to support sales growth and increase Soucy's visibility. It's a strategic opportunity that makes you a key player in our collective success In this position, you will have the opportunity to: Provide and send customers quotes and all the information they need to follow up on their projects Manage various refills made to customers Support and collaborate with the sales team, particularly with the Business Development Manager Assist and support the product development team in following up on projects with customers Follow up on and manage customer orders and complaints Ensure that our manufacturing system is updated with new price lists Perform all other related tasks *Please note that this is a permanent position* Is this the perfect job for you? Send us your application now Profile With the following skills and qualities, you will be successful in this role: Relevant training and/or experience in customer serviceFluency in French and English, both spoken and written Keen sense of priority management Resourcefulness and autonomy Teamwork orientation Professionalism and interpersonal skills Ability to work under pressure And these assets will strengthen your impact: Experience in customer service in the manufacturing industry Proficiency in Microsoft 365 Proficiency in the Salesforce platform Benefits designed to take you far A flexible program tailored to your needs (flexible hours, compressed schedule, teleworking, and more) Free access to electric charging stations And even more A healthy and safe environment and a health committee to ensure your well-being on a daily basis Discounts on our Kimpex products to fuel your passion for motorsports
-
Customer Service Agent
2 weeks ago
Montréal, QC, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
-
Customer service agent
3 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
-
Customer service agent
7 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
-
Customer service agent
3 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
-
Customer service agent
4 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
-
Customer Service Agent
2 days ago
Drummondville, Canada Soucy Rivalair Full timeThe art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
-
Customer Service Agent
2 days ago
Sherbrooke, QC, Canada National Bank Full timeYoutube Video As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role Answer client calls Listen to clients' needs and offer personalized...
-
Customer Service Agent
2 days ago
Kahnawake, QC, Canada Entain Full timeCompany DescriptionSports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...
-
Web Customer Service Agent
2 weeks ago
Lévis, QC, Canada Transit Full time**WEB CUSTOMER SERVICE AGENT**: We're looking for an ace, a star, a customer service ninja to become our expert in online customer experience! Ready to take on the challenge and make Transit shine with your top-notch service? **CONDITIONS** - Schedule: 35 hours/week, Monday to Friday, 8AM to 4PM (open to discussion) - Work Model: Hybrid (Up to 4 days...
-
Customer Service Agent F
1 week ago
Québec, QC, Canada Beneva Full timeOfficial Internal Job Title:Customer Service Agent FStatus:Temporary (Durée déterminée)Job Description:En tant qu’agent(e) au service à la clientèle pour l’Espace client, vous guiderez les clients par téléphone ou par écrit pour leurs demandes de premier niveau, pour l’aide technique sur les plateformes numériques . Vous vous réaliserez dans...
