Customer service agent
3 days ago
Mission The art of customer service: your area of excellence As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to customer satisfaction, but also to support sales growth and increase Soucy's visibility. It's a strategic opportunity that makes you a key player in our collective success In this position, you will have the opportunity to: Provide and send customers quotes and all the information they need to follow up on their projects Manage various refills made to customers Support and collaborate with the sales team, particularly with the Business Development Manager Assist and support the product development team in following up on projects with customers Follow up on and manage customer orders and complaints Ensure that our manufacturing system is updated with new price lists Perform all other related tasks *Please note that this is a permanent position* Is this the perfect job for you? Send us your application now Profile With the following skills and qualities, you will be successful in this role: Relevant training and/or experience in customer serviceFluency in French and English, both spoken and written Keen sense of priority management Resourcefulness and autonomy Teamwork orientation Professionalism and interpersonal skills Ability to work under pressure And these assets will strengthen your impact: Experience in customer service in the manufacturing industry Proficiency in Microsoft 365 Proficiency in the Salesforce platform Benefits designed to take you far A flexible program tailored to your needs (flexible hours, compressed schedule, teleworking, and more) Free access to electric charging stations And even more A healthy and safe environment and a health committee to ensure your well-being on a daily basis Discounts on our Kimpex products to fuel your passion for motorsports
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Customer service agent
7 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
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Customer service agent
3 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
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Customer service agent
4 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
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Customer Service Agent
2 days ago
Drummondville, Canada Soucy Rivalair Full timeThe art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
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Customer service agent
3 days ago
Drummondville, QC, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
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Financial services Agent
5 days ago
Drummondville, Quebec, Canada Desjardins Full timeAs a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to take charge of the immediate needs of members and clients by offering simple and rapid solutions in terms of...
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Agent/agente
2 days ago
Drummondville, Canada CIUSSS de la Mauricie-et-du-Centre-du-Québec Full timeConditions de travail Statut de l'emploi: TPO - Temps partiel occasionnel Durée: Long terme Rotation: jour-soir ou jour-nuit Heures par semaines: À déterminer Salaire: Entre 20,20 $ et 24,22 $/heure. Période salariale: Horaire Mandat Le CIUSSS MCQ est une équipe de plus de 22 000 êtres humains uniques qui collaborent ensemble pour améliorer la...
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Agent(E) de Service Clientèle
4 days ago
Drummondville, Canada DPA Assurances Full time**TU VEUX UNE CARRIERE QUI ASSURE ?** Chez DPA Assurances, on ne se contente pas d’assurer, on s’assure de s’amuser ! Nous sommes un cabinet de courtage en assurances de dommages, dynamique et en pleine croissance. Certifiés Employeur Élite, notre culture d’entreprise mise sur le Facteur Humain et sur le développement professionnel de nos...
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Customer Experience Agent
7 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers and representatives, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll contribute not only to our customers' satisfaction, but also to the growth of our sales and the reputation of Kimpex. This is a...
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Customer Experience Agent
3 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...
