Client Care Specialist
5 hours ago
COMPANY DESCRIPTION
SENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously promote a positive and creative team environment.
JOB SUMMARY
We are seeking a Client Care Specialist to join our dynamic and entrepreneurial team This role will serve as a SENTALER ambassador, promoting the Company’s philosophy and values while delivering exceptional client service for online and phone customer inquiries and store clientele. The ideal candidate will have excellent communication skills, possess a positive, enthusiastic and can-do attitude and a zest for dealing with clients. This person will demonstrate strong product expertise and engage clients through the details and stories of our products.
PRIMARY RESPONSIBILITIES
- Provide exceptional, above and beyond client experience and support, with a personalized, genuine and caring approach towards every customer whether in person, over the phone or through electronic communication
- Assist store clients with product knowledge, size and style selection and completion of purchase
- Manage daily clients’ emails, chat, phone and social media inquiries in order to assist clients in making online/store orders
- Resolve client inquiries and concerns on a first-tier basis, ensuring a rapid response time
- Provide shipping and return support for online orders
- Develop strong relationships with new and existing clients, ensuring client satisfaction and retention
- Build and maintain an up-to-date and detailed client book
- Ensure store merchandise is properly displayed, maintained and replenished
- Provide sales metrics and insight to senior team members
- Conduct miscellaneous research and present findings to internal teams as required
- Stay up-to-date on fashion and consumer purchasing trends
- Other administrative duties may apply
QUALIFICATIONS
- Customer service or retail experience is required, preferably in the luxury industry Bachelor’s degree is preferred
- Adept in the art of building connections, rapport and personal relationships with customers
- Expert communicator (verbal and written) with ability to listen effectively and resolve customer requests in an efficient and friendly manner
- Proven experience in driving sales and achieving sales targets
- Analytical and a problem solver with a good sense of judgment and adaptable to different situations
- Knowledge of and proven experience with conflict resolution techniques
- Natural self-starter, with ability to thrive in an entrepreneurial and team environment; also, able to work alone
- Highly developed multi-tasking and organizational skills with strong attention to detail and ability to work well under pressure
- Must be results driven and flexible to change
- Highly proficient in MS Office
- Must be available to work a flexible retail work schedule, which includes weekends, evenings, and holidays
-
Client Care Specialist
4 months ago
Toronto, Canada Peninsula Canada Full time**Bright Client Care Specialist** **Company**:BrightHR Limited. **Job Title**:Bright Client Care Specialist **Department**:Service **Location**:Toronto, ON **Salary**: $55,000 - $60,000 **This is an on-site position.** **The Role of Client Care Specialist** As a Client Care Specialist, you will be the point of contact for any client issues, concerns,...
-
Foot Care Specialist
1 week ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Foot Care Specialist
1 week ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Foot Care Specialist
5 days ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Foot Care Specialist
5 days ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Client Care Specialist
3 months ago
Toronto, Canada Gateway Services Inc Full time**Client Care Specialist** **ABOUT GATEWAY SERVICES INC.**: Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has...
-
National Client Care Specialist
3 months ago
Toronto, Canada Brinks Full timeAbout the job - Position Title: National Client Care Specialist- Reports to: Sr. Manager, Customer Care- Location: 95 Browns Line, EtobicokePosition Overview- The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers on a regular...
-
National Client Care Specialist
3 months ago
Toronto, Canada Brink's Canada Full timeAbout the job **Position Title**: National Client Care Specialist **Reports to**: Sr. Manager, Customer Care **Location**: 95 Browns Line, Etobicoke Position Overview The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers...
-
National Client Care Specialist
3 months ago
Toronto, Canada Brink's Incorporated Full time**Locations**: Toronto, ON - **Department**: Customer Care - **Req ID**: R49299 The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn...
-
Client Care Specialist
4 months ago
Toronto, Canada Stewart Title Guaranty Company Full timeWe are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of...
-
Client Care Specialist
3 months ago
Toronto, Canada Gateway Services Inc Full time**Client Care Specialist - Bilingual** **ABOUT GATEWAY SERVICES INC.**: Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America,...
-
Client Care Specialist
1 week ago
Toronto, Canada SENTALER Full timeCOMPANY DESCRIPTIONSENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously...
-
Client Care Specialist
1 week ago
Toronto, Canada SENTALER Full timeCOMPANY DESCRIPTION SENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and...
-
Client Care Specialist
7 days ago
Toronto, Canada SENTALER Full timeCOMPANY DESCRIPTIONSENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously...
-
Client Care Specialist
1 week ago
Toronto, Canada SENTALER Full timeCOMPANY DESCRIPTIONSENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously...
-
Client Care Specialist
4 weeks ago
Toronto, Ontario, Canada VCA Full timeClient Care SpecialistPosition Overview:VCA Canada is in search of a Client Care Specialist to enhance our dedicated team. Our facility is committed to delivering exceptional service and care for our patients. We seek a detail-oriented, enthusiastic, and compassionate individual to assist in our operations. Key responsibilities include:Providing outstanding...
-
Client Care Specialist
1 week ago
Toronto, ON, Canada SENTALER Full timeCOMPANY DESCRIPTIONSENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously...
-
Nursing Care Support Specialist
39 minutes ago
Toronto, Ontario, Canada ParaMed Home Health Care Full timeAbout the RoleWe are seeking a skilled and compassionate Nursing Care Support Specialist to join our team at ParaMed Home Health Care.Key ResponsibilitiesAssist with cleaning, sterilizing, and setting up medical equipmentPerform tasks related to patient care and comfort, including bathing, dressing, and groomingSupervise patients' exercise routines and...
-
Client Care
3 months ago
Toronto, Canada PARKER PET CARE Full timeParker Pet Care is a comprehensive animal care service provider, operating in Toronto since 1945. We offer overnight care, daycare, grooming and training for dogs, and overnight care for cats. We are looking to add a new team member to our Client Care team - either for ongoing full-time employment, or for ongoing part time (2-3 shifts a week or weekend...
-
Palliative Care Nurse Specialist
1 week ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Palliative Care Nurse Specialist to join our team of healthcare professionals. As a Palliative Care Nurse Specialist, you will provide patient-focused, safe, and holistic nursing care to patients in their homes within a specific geographical region.Key ResponsibilitiesProvide high-quality, patient-centered...