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Client Care Specialist

3 months ago


Toronto, Ontario, Canada VCA Full time

Client Care Specialist

Position Overview:

VCA Canada is in search of a Client Care Specialist to enhance our dedicated team. Our facility is committed to delivering exceptional service and care for our patients. We seek a detail-oriented, enthusiastic, and compassionate individual to assist in our operations. Key responsibilities include:

  • Providing outstanding customer service to ensure a friendly atmosphere
  • Managing phone inquiries and scheduling appointments
  • Coordinating patient admissions and discharges
  • Handling invoicing, billing, and payment processing
  • Maintaining cleanliness and organization within the clinic
  • Supporting veterinary personnel during treatments

What We Offer:

Become part of our team and contribute positively to the lives of pets and their families. We provide competitive compensation, opportunities for professional growth, a retirement savings plan, an employee assistance program, and additional benefits. We are proud to be an equal-opportunity employer that values diversity and inclusion.