Customer Service – Recruitment Support

3 weeks ago

Kitchener, Canada Grand River Personnel Limited Full time

Grand River Personnel is a locally owned and operated full-service Staffing Service that has been serving the Kitchener-Waterloo Region since 1978.

We are looking for a Customer Service Specialist to join our very busy team

We are looking for individuals who have a Customer Service background or HR experience. The ideal candidate would be committed to customer service excellence and will thrive working in a fast- paced team environment. The position is on-site and is not a remote or hybrid role.

Duties/Responsibilities:

  • Greeting candidates and handling any concerns, requests, and inquiries via in-person, phone and email
  • Operation of a multi-line phone system
  • Assisting with candidate pre-screening process by contacting applicants, scheduling appointments, conducting interviews
  • Making outgoing recruiting calls
  • Creating job postings, social media posts through Meta Business Suite
  • Responding to client requests and fostering a professional relationship
  • Data entry, filing
  • Knowledge of Health and Safety regulations and WHMIS and adhere to WSIB and Health and Safety processes

Expectations:

  • Excellent organizational and communications skills, resourceful, customer service oriented
  • A high level of integrity, honesty, and tenacity
  • Experience with Wordpress, Canva and creating content for social media
  • Ability to multi-task and work in a fast-paced environment; work well under pressure
  • High level of time management
  • Intermediate to advanced computer skills
  • Degree or Diploma from a recognized College or University

Interested applicants are encouraged to forward an updated cover letter and resume to kim@grandriverpersonnel.ca

We thank all those who show interest, however, only those considered will be contacted. This position is not open to Students

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

#INDGRP123

Tagged as: administrative assistant, customer service, day shift, full time, reception, recruiter, recruitment support

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