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Patient Admin Manager

1 month ago

Victoria, Canada Medi Clinic Full time

Mediclinic Victoria| Tongaat | South Africa Closing date: 15/01/2026 Number of positions: 1Recruiter name: Narisha Latchman Reference number: 64514 Workplace Type:On-sitePermanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion. KEY RESPONSIBILITY AREAS Lead and manage the people in the department Patient administration management process Manage and mitigate departmental risks manage and distribute information to relevant stakeholders Manage and control department budgets/finances REQUIRED EDUCATION ESSENTIAL EDUCATION: Grade 12; Tertiary qualification with debtors / financial experience DESIRED EDUCATION: None REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE: Minimum of 5 years debtors experience At least 5 years’ experience in a Managerial or Supervisory position Experience and insight in the total Patient Administration Management environment. DESIRED EXPERIENCE: Previous medical aid/ managed health experience Background knowledge of the hospital/ healthcare industry Previous patient medical industry debtors experience. REQUIRED JOB SKILLS AND KNOWLEDGE Relevant aspects of applicable acts (e.g. Medical Scheme Act; Consumer Protection Act, PMB, WCA, RAF, etc.) Financial knowledge (e.g. compiles a budget; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.) Rules and regulations regarding funder contracts Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.) Computer literacy (Microsoft Office package) B2B Lookup Phase II and the Debtpack Enquiry application Clinical codes management Basic anatomy knowledge and terminology Medical aid requirements/narrations (COID and Medical Aids) Manage financial risks (e.g. debt days/, cash conversions and trends with regards to bad debtors, etc.) Patient Admin programs on the AS400 system Patient Administration processes (e.g. Reception, Confirmations, Accounts and Credit control, Debtors) Audit principles and taking corrective and/or preventative action where necessary (e.g. risk management and quality management programme) All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. #J-18808-Ljbffr