Office Manager

Description Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today Cogir Real Estate proudly manages the Regency Retirement Resorts in British Columbia. We are thrilled to introduce you to Regency Sandalwood Retirement Resort, located in beautiful Kelowna in the heart of Glenmore This community setting provides a welcoming, dynamic environment that makes it an exciting place to work, live, and thrive. Be a part of this incredible opportunity to grow with us and contribute to creating a top-tier experience. Join Our Team as an Office Manager at Sandalwood Retirement Resort Location Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site at Kelowna. Job Description Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to the next level? As our next Office Manager, you will be a pivotal member of our Retirement management team focused on handling all the behind-the-scenes activities that happen within the retirement residence. In this role, your primary focus will be engaging with residents, ensuring all their needs are met and working through any concerns they bring forth. You will also manage resident records, ensuring they are up to date. You will handle accounting functions for the residence including Accounts Receivable and Accounts Payable, Payroll & Benefits and Scheduling, ensuring accuracy and timely processing. In addition, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents. This role also has a strong focus on ensuring all administrative processes are in compliance with internal and regulatory compliance standards. As this position involves managing within a 24/7 operation, you must maintain flexibility in your schedule. You will oversee the receptionists, providing training and guidance, and will personally manage the reception desk when necessary. Your role will encompass shaping the first impression of the new residents, both in person and over the phone, making your team’s contribution pivotal to the overall sales experience. Top Perks and Benefits Competitive Benefits Package. A supportive and collaborative work environment. Complimentary meal provided during shifts. Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America). The chance to make a meaningful difference in the lives of seniors. Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for. Education and Experience Minimum of two (2) years of administrative experience in an office setting or managing front office operations within a hotel/Hospitality industry. Proficiency in Microsoft Office Suite (Word, Excel) HR knowledge (recruitment, employee onboarding, payroll) is considered an asset Supply management and inventory control knowledge is considered an asset Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one. Skills for Success Customer service Organization and time management Attention to detail Communication Problem-solving, conflict resolution Computer proficiency (Microsoft Office, email, and office software) Financial management (budgeting, expense tracking) Decision-making Event planning and coordination Salary: $50 000 - $55 000 Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request. #J-18808-Ljbffr