Victoria - Assistant General Manager

The Leo's fam is looking for an AWESOME Assistant General Manager to join the Leo's Victoria Front of House Team. Leo’s offers great wages based on experience, ability and availability, stellar tips, and loads of room for advancement for the right person. Leo's also believes in treating employees right with employee perks such as a free meal every shift and 2 x 50% off drink discounts after every shift, as well as our standard 25% off anytime, plus we provide you with the raddest Leopold's Tavern swag and uniformsWhat’s in it for you?Competitive Wages – Excellent pay based on experience, ability, and availabilityPerkopolis – Access to discounts on everyday purchases and entertainmentWealthsimple GRSP Options – Plan for your future with employer-supported optionsAwesome Tips – Busy bars + loyal guests = big rewards for FOH & BOHEmployee Benefits – Choose a package that fits your lifestyleDay-One Benefits – No waiting period for new hiresDiscounts – Up to 50% off food, drinks, and merch for all staff, plus free meals for BOH & managersFlexible Scheduling – We’ll work with you, whether part-time or career-buildingMental Health Support – Partnerships with groups to ensure you get the help you needCareer Growth – Opportunities to grow into management and Support Team rolesGym Discounts – 25% off GoodLife memberships + $0 sign-up feeHome Internet & Cell Discounts – Thanks to our partnership with RogersStaff Events – Western Canada–wide staff parties and gatherings throughout the yearFree Leo’s Gear – Clothing, gear, and internal giveawaysWhat You’ll Be DoingSpecific Responsibilities, including but not limited to:Facilitate a culture and work environment that promotes and encourages the well‑being of our team and community.Temporarily assuming the general manager’s duties during their vacation.Responsible for assisting your general manager with recruiting and training of all FOH employees.Help build a network within your local community and create a positive impact.Help manage staff hours, scheduling, discounts and promotions to maximize profitability.Execute flawless operation by using strong communication between all team members, both FOH and BOH.Assist in distributing tip‑outs and verifying and collecting cash‑out discrepancies and deposits.Monitor wastage.Monitor and respond to reviews and customer emails.Manage the floor when on shift.Help with staff daily communication (Monday Workplace posts, menu rollouts, LTO's, 86'd items, untapped and WP group chats).Daily credit card reconciliation.You’ll work some supervising, serving and bartending shifts.Checking to ensure reservations are up to date.Assist in ordering and inventory‑ Liquor and beer orders, Pepsi, Red Bull, etc.Assist in keeping the building maintenance and upkeep.Monitor and maintain 7Shifts shift swaps and trades as well as assisting with scheduling.Ensure daily product communication is clear (Such as 86'd items and Untapped).Send out GC's and online ordering codes.Initial interviews, verbal disciplinary notices, and provide follow‑ups.Daily/Nightly reports to the general manager.What We’re Looking ForIn addition to the specific responsibilities, here are the specific job requirements:Minimum of 1 year of FOH experience.Able to take feedback positively and to grow as a leader.You must practice and execute equal, inclusive and diverse leadership.You're good with people.Excellent at problem‑solving and can think independently.You're able to write routine reports and correspondence.You have good knowledge of Toast and Microsoft Office and are proficient with email.You've got effective communication skills, and you get how important communication is.A natural appetite to help others succeed and growHave the ability to share knowledge and skills with your teamExhibit positive floor leadershipFill in for your team and step up if they cannot make it work or cannot find proper coverage.Organizational and Time Management skillsAbility to delegate to staff and supervisorsYou have a valid driver's licenseYou enjoy being happy and having funAbout UsAt Leo’s, our community bar culture is built on customer service, quality, and fun. We aim to deliver consistency in every visit while making sure both our guests and our crew enjoy the experience.Our values guide everything we do. We believe in being authentic—what you see is what you get. We stay grateful and humble, knowing that it takes every member of the team to create something great. We’re inclusive, welcoming people from all walks of life and making sure everyone feels they belong. We stay innovative, always looking for new ways to improve and keep things fresh. We’re relentless in our drive to deliver high standards, even when the pace is fast. And we’re always community‑minded, because Leo’s is more than just a tavern—it’s a place where people connect.At Leo’s, there’s no “front of house” and “back of house”—it’s one team, one dream. If one succeeds, we all succeed. Every role matters, and we’ve built an environment where we lift each other up and celebrate wins together.We’re proud to foster a diverse, welcoming, and safe workplace where everyone feels respected and valued. That commitment has helped us earn recognition as a Deloitte Best Managed Company.At Leo’s, we value professionalism, respect, and accountability. To keep our team culture positive and productive, we maintain a zero‑tolerance approach to negativity, disruptive behavior, or lack of accountability. In short—show up ready to work, respect others, and take ownership of your role. We’re proud of the environment we’ve built, and we’re committed to keeping it supportive and focused.Our crew is at its best when everyone feels included, respected, and valued. We’re an equal opportunity employer, committed to building a team that represents all kinds of experiences, perspectives, and stories. That mix is what makes working (and hanging out) here awesome.Decisions around hiring, training, pay, and promotions come down to performance, potential, and passion—not on any protected ground. If you need a hand or an accommodation during the process, just let us know. We’ve got your back.Ready to Join the Team?If you meet our hiring criteria, our manager will reach out using the contact info from your resume to set up an interview. Walk‑in resumes are also welcomeThanks for considering Leopold’s Tavern—we can’t wait to meet you.– The Leo’s Recruiting Team #J-18808-Ljbffr