Patient Watch

OverviewWhile conducting a Patient Watch you would be responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves, or others. This position requires an individual who can provide superior customer service and professionalism while carrying out the functions of the job. It requires applicants to be able to work both day and overnight shifts and may require long periods of sitting. We are looking for individuals in the Whitecourt area who are willing to work on-demand and pick up shifts on short notice. Shifts may come available in Whitecourt and surrounding rural areas within a 500 km radius. A valid class 5 driver’s licence and a willingness to travel to other hospital locations in your own vehicle is required. Mileage will be reimbursed at company rates. Candidates must have open availability, including a willingness to work weekends and overnight shifts. Starting wage for this role is $22.44/hour. Successful applicants will need to attend a Healthcare Security Training course provided through Paladin Security. First Aid certification is also required; those who do not possess it will be trained through Paladin Security.Essential Job FunctionsMonitor the patient’s overall safety and report any changes to security and/or hospital staffEnsure the safety of all stakeholders, including patients, clinical staff and visitors using de‑escalation techniquesLog and report all incidents reported by hospital staff, physicians, patients or visitors and maintain a detailed log of all patient interactionsUtilize two‑way radio and computer applications for communicating site activitiesCommunicate in a truthful and receptive manner under all circumstancesMust stay alert at all timesAbility to make immediate decisions while maintaining composure in emergency response situations with minimal supervisionDevelop thorough site knowledge and maintain professional relationships with sites and hospital staffHandle private and confidential information with a high amount of discretionMonitor and screen visitors and clients in a professional mannerEducation and ExperienceMust have a clean criminal recordMust be 18 years old and meet all other minimum requirements for a security licence in the ProvinceBasic Security Training, First Aid, and/or CPI training would be considered an asset; a security licence is not required for this roleAuthorized to legally work in CanadaSkillsDemonstrated superior customer service skills; ability to interact confidently and proactively with the general public presenting a professional imageSuccessfully conduct security patrols up to 20 km without direct supervisionAbility to remain calm and perform effectively in emergency situationsWrite comprehensive reports and maintain proper records using effective communication skillsDetect problems and report information to appropriate personnelHave basic knowledge of security procedures, handling violent behaviours, and non‑defensive communicationFollow and enforce safety codes, regulations, and proceduresHandle private and confidential information with a high amount of discretionAdhere to our Code of Ethics in performing job requirementsUnderstand and follow specific instructions and proceduresCertification RequirementsFirst Aid, CPR Level CAdditional Information / BenefitsPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we believe in promoting from within, respecting people and their differences, providing high quality service and always having fun. Paladin Security has a diverse workforce and is committed to a workplace culture of respect, inclusion, and diversity. We are committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. #J-18808-Ljbffr