Patient Watch

2 weeks ago Be among the first 25 applicants Overview While conducting a Patient Watch you would be responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves or others. This position requires an individual who can provide superior customer service and professionalism while carrying out the functions of the job. The job requires applicants to be able to work both day and overnight shifts and may require long periods of sitting. We are looking for individuals in the Whitecourt area who are willing to work on-demand and pick up shifts on short notice. Shifts may become available in Whitecourt and surrounding rural areas within a 500‑km radius. A valid class 5 driver’s license and a willingness to travel to other hospital locations in your own vehicle are required. Mileage will be reimbursed at company rates. Candidates must have open availability, including a willingness to work weekends and overnight shifts. Starting wage for this role is $22.44/hour. Successful applicants will need to attend a Healthcare Security Training course provided through Paladin Security. First Aid certification is also required; those not currently possessing this certification will receive training through Paladin Security. Essential Job Functions Monitor the patient's overall safety and report any changes to security and/or hospital staff Ensure the safety of all stakeholders, including patients, clinical staff and visitors with de‑escalation techniques Log and report all incidents reported by hospital staff, physicians, patients or visitors and maintain a detailed log of all patient interactions Utilize two‑way radio and computer applications for communicating site activities Communicate in a truthful and receptive manner under all circumstances Must stay alert at all times Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision Develop thorough site knowledge and maintain professional relationships with sites and hospital staff Handle private and confidential information with a high level of discretion Monitor and screen visitors and clients in a professional manner Education and Experience Must have a clean criminal record Must be 18 years old and meet all other minimum requirements for a security license in the Province Basic Security Training, First Aid, and/or CPI training would be considered an asset; however, a security licence is not required for this role Authorized to legally work in Canada Skills Demonstrated superior customer service skills; ability to interact confidently and proactively with the general public presenting a professional image Successfully conduct security patrols up to 20km without direct supervision Ability to remain calm and effectively perform in emergency situations Write comprehensive reports and maintain proper records using effective communication skills Ability to detect problems and report information to appropriate personnel Have basic knowledge of security procedures, handling violent behaviours, and non‑defensive communication Follow and enforce safety codes, regulations, and procedures Handle private and confidential information with a high level of discretion Adhere to our Code of Ethics in performing job requirements Ability to understand and follow specific instructions and procedures Certification Requirements (All) First Aid, CPR Level C Additional Information / Benefits Paladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service, and always having fun. If you think you have what it takes to join our team, we want to meet you Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities during the interview process and while employed. If you require an accommodation during the interview process, please let us know so we can work with you to meet your needs. We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview. Seniority level Entry level Employment type Other Job function Other Industries Security and Investigations Referrals increase your chances of interviewing at Paladin Security Group Ltd by 2x #J-18808-Ljbffr