Patient Watch

Join to apply for the Patient Watch role at Paladin Security Group Ltd. Overview While conducting a Patient Watch you would be responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves or others. This position requires an individual who can provide superior customer service and professionalism while carrying out the functions of the job. It requires the ability to work both day and overnight shifts and may require long periods of sitting. We are looking for individuals in the Whitecourt area who are willing to work on-demand and pick up shifts on short notice. Shifts may become available in Whitecourt and surrounding rural areas within a 500 km radius. A valid class 5 driver's licence and a willingness to travel to other hospital locations in your own vehicle is required. Mileage will be reimbursed at company rates. Candidates must have open availability including a willingness to work weekends and overnight shifts. Starting wage for this role is $22.44/hour. Successful applicants will need to attend a Healthcare Security Training course provided through Paladin Security. First Aid certification is required; those who do not possess this certification will receive training through Paladin Security. Essential Job Functions Monitor the patient's overall safety and report any changes to security and/or hospital staff Ensure the safety of all stakeholders, including patients, clinical staff and visitors with de-escalation techniques Log and report all incidents reported by hospital staff, physicians, patients or visitors and maintain a detailed log of all patient interactions Utilize two‑way radio and computer applications for communicating site activities Communicate in a truthful and receptive manner under all circumstances Remain alert at all times Make immediate decisions while maintaining composure in emergency response situations with minimal supervision Develop thorough site knowledge, and maintain professional relationships with sites and hospital staff Handle private and confidential information with a high amount of discretion Monitor and screen visitors and clients in a professional manner Education and Experience Must have a clean criminal record Must be 18 years old and meet all other minimum requirements for a security licence in the Province Basic Security Training, First Aid, and/or CPI training would be considered an asset; a security licence is not required for this role Authorized to legally work in Canada Skills Demonstrated superior customer service skills; ability to interact confidently and proactively with the general public presenting a professional image Successfully conduct security patrols up to 20 km without direct supervision Remain calm and effectively perform in emergency situations Write comprehensive reports and maintain proper records using effective communication skills Detect problems and report information to appropriate personnel Have basic knowledge of security procedures, handling violent behaviours, and non‑defensive communication Follow and enforce safety codes, regulations, and procedures Handle private and confidential information with a high amount of discretion Adhere to the Code of Ethics in performing job requirements Understand and follow specific instructions and procedures Certification Requirements First Aid, CPR Level C. Additional Information / Benefits Paladin Security now offers DailyPay which allows employees to receive their pay any time before payday and easily track how much they're making. This allows employees to take out their pay off‑cycle if they wish is just deducted off their normal pay cheque. We thank all applicants for their interest. However, only those applicants that are shortlisted will be contacted for an interview. Paladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high‑quality service and always having fun If you think you have what it takes to join our team, we want to meet you Paladin Security has a diverse workforce and believes in and is committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Referrals increase your chances of interviewing at Paladin Security Group Ltd by 2x. Get notified about new Patient Watch jobs in Smoky Lake, Alberta, Canada. #J-18808-Ljbffr