Patient Watch

1 week ago

Town of Manning, Canada Paladin Security Full time

Overview While conducting a Patient Watch you would be responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves or others. This position requires an individual who can provide superior customer service and professionalism while carrying out the functions of the job. Applicants must be able to work both day and overnight shifts. Long periods of sitting may be required. Location: Whitecourt area within a 500 km radius. A valid class 5 driver’s license is required and willingness to travel to other hospital locations in your own vehicle. Mileage is reimbursed at company rates. Availability: Open willingness to work weekends and overnight shifts. Starting wage for this role is $22.44 per hour. Certification: Successful applicants will need to attend a Healthcare Security Training course provided through Paladin Security. First Aid certification is required; training will be provided if you do not currently possess this certification. Essential Job Functions Monitor the patient’s overall safety and report any changes to security and/or hospital staff. Ensure the safety of all stakeholders, including patients, clinical staff, and visitors with de‑escalation techniques. Log and report all incidents reported by hospital staff, physicians, patients, or visitors and maintain a detailed log of all patient interactions. Utilize two‑way radio and computer applications for communicating site activities. Communicate in a truthful and receptive manner under all circumstances. Must stay alert at all times. Make immediate decisions while maintaining composure in emergency response situations with minimal supervision. Develop thorough site knowledge and maintain professional relationships with sites and hospital staff. Handle private and confidential information with a high amount of discretion. Monitor and screen visitors and clients in a professional manner. Education and Experience Clean criminal record. Must be 18 years old and meet all other minimum requirements for a security license in the Province. Basic Security Training, First Aid, or CPI training would be considered an asset. A security licence is not required for this role. Authorized to legally work in Canada. Skills Superior customer service skills; confidence and proactive interaction with the general public. Conduct security patrols up to 20 km without direct supervision. Remain calm and effectively perform in emergency situations. Write comprehensive reports and maintain proper records using effective communication skills. Detect problems and report information to appropriate personnel. Basic knowledge of security procedures, handling violent behaviors, and non‑defensive communication. Follow and enforce safety codes, regulations, and procedures. Handle private and confidential information with a high amount of discretion. Adhere to the Code of Ethics in performing job requirements. Understand and follow specific instructions and procedures. Certifications First Aid, CPR Level C. Shift and Travel As needed position with day and overnight shifts. Will travel to other hospital locations as required. Benefits Paladin Security offers a dynamic workplace culture with respect, inclusion, and diversity. Employees receive the opportunity for professional growth and a supportive environment. EEO Statement Authorized to legally work in Canada. Number of Openings 3 openings. #J-18808-Ljbffr

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