Solution Sales Executive
3 days ago
Join to apply for the Solution Sales Executive - Customer Experience (CX) - Canada role at SAP. We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About SAP Customer Experience SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, value, and sustainable growth. SAP Customer Experience brings together the portfolios and teams from the Hybris, CallidusCloud, Gigya and Coresystems acquisitions to form SAP Intelligent CX, our integrated technology suite. We have a bold mission ahead and have complete support across SAP to revolutionize the front office and bring it together with our back‑office through S/4HANA. Role Description What you’ll do Drive new Customer Experience business within the SAP customer base, responsible for the full sales life cycle from demand generation to closing. Partner with the end‑to‑end account owner to drive solution‑specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer’s SAP footprint through renewal and expansion to support long‑term customer success. Achieve revenue goal by creating a complete territory business plan that generates at least 4x the quota in pipeline opportunity. Identify and qualify opportunities, develop and drive strategy, and create opportunity plans containing the value proposition for SAP’s targeted line of business solutions (CRM, HCM, SCM, GRC, EPM, Business Intelligence, etc.) and services to potential customers & prospects in that territory. Build and nurture executive relationships, position the SAP executive team, and manage customer relationships at the solution area/buying center level. Conduct white‑space analysis to identify growth opportunities, work with the wider account team on sales campaigns, and progress opportunities for moves to cloud/expanded footprints. Leverage deep knowledge of how companies operate, business models, strategies, and end‑to‑end business processes, stay informed about SAP’s competition and value drivers, and utilize SAP’s comprehensive team of experts and industry knowledge. Build customer participation in relevant SAP communities, programs, and events, and facilitate collaboration with the partner ecosystem. What you bring Proven track record in business application software sales with overachievement of quota. 3 – 5 years of experience in sales of business software/IT solutions. Deep understanding of the solution and solution innovations. Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations. Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo‑unit leaders. Alignment with product/solution management teams and marketing organizations a plus. Demonstrated success with large transactions and challenging sales pursuits. Proven contractual and negotiation skills. Experience driving renewals, expansions, and upsells of subscription or perpetual license‑based solutions. Knowledge of financial, competitive, regulatory environment. Other Information Bilingual French/English preferred. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market lever in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 170,200 - 381,200 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a target dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com. Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec. AI Usage in the Recruitment Process: For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 441577 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #J-18808-Ljbffr
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