Constituency Assistant

2 weeks ago

Toronto, Canada Working for a Member of Parliament | Travailler pour un(e) député(e) Full time

The Hon. Rob Oliphant, P.C., M.P. – Don Valley West
Rob Oliphant is seeking candidates for the position of Constituency Assistant for his office in Toronto. Deadline for applications is May 16, 2024.

Reporting to the Member of Parliament, with direction from the Constituency Office Manager and Immigration Specialist, the Constituency Assistant engages in constituency outreach work with neighbourhood and business organizations, casework for individuals resolving issues related to the federal government and provides administrative support for the Member along with other members of the constituency team.

About the job
Communications:
Assist with communications products such as householders, articles, e-blasts, and constituency mail-outs as required; manage smaller design projects such as contact cards, calendars
Assist with correspondence (research, writing, tracking) and written greetings from the MP
Oversee and produce the MP’s videos and photography and catalog the videos and photos
Write social media posts related to the riding –this includes assisting with the management of Facebook, Twitter, Instagram, LinkedIn accounts and MP’s website

Casework and Outreach:
Assist with constituency casework regarding immigration and other federal government programs as assigned by the Constituency Office Manager and Immigration Specialist, ensuring cases are dealt with in a sensitive, confidential and timely manner.
Serve as the key liaison with issues related to the City of Toronto, the GTA and local bodies and authorities at the direction of the Member
Participate in meetings with constituents, stakeholders, and interest groups
Coordinate and schedule meetings with stakeholders, completing follow-ups as required.

General:
Serve as a first point of contact for constituents seeking advice or help from the Member of Parliament
Serve as the MP’s aide on visits to organizations and stakeholders in the riding
Assist with planning and execution of community events
Manage and update constituency records for correspondence (email, mail, telephone), casework and the riding profile, engaging office volunteer as appropriate
Ensure that constituents who contact the Constituency Office receive a timely response to inquiries
Keep current with local events, community organizations’ websites, local media and share with the team
Prepare briefing notes on topics as required by the MP
Assist in the recruiting, training and supporting of volunteers for office and community activities
Assist with special projects that aim to improve the effectiveness of the office’s administrative operations
Have responsibility for the management of Constituency Office supplies and procurement

Ideal candidate will:
Have superior organizational skills, administrative skills, and an ability to multitask
Be able to write clearly and concisely and communicate verbally to constituents and stakeholders in a respectful and knowledgeable manner
Have knowledge of and/or interest in the communities of Don Valley West
Be able to work as part of a team as well as on solo projects and show initiative
Be self-motivated and able to work efficiently under pressure, respond to short-term demands and adapt to new situations
Have strong critical thinking skills, attention to detail and problem-solving abilities
Display exceptional judgment and interpersonal skills
Be discreet when interacting with the public and stakeholders
Be able to work evenings and weekends as required
Possess superior knowledge of the Microsoft Office suite (Outlook, Word, Excel, Publisher)
Have completed post-secondary education from a recognized institution or an acceptable combination of education, training, and relevant experience

Working Conditions:
This is an in-person position.
Full-time; evening and weekend work may be required.
Primary location of work: Toronto

Salary:
Compensation is dependent on qualifications and experience.

To apply, please submit your resume and cover letter to Rob.Oliphant@parl.gc.ca with the subject line “Constituency Assistant”. Thank you to all applicants, however, only individuals who have been selected for an interview will be contacted. No phone calls please.

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