technical support analyst
3 weeks ago
Work Term : Permanent Work Language : English Hours : 40 hours per week Education : Bachelor's degree Experience : 5 years or more Work setting Startup company Willing to relocate Help desk Financial technology Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Perform Web-server backup and recovery operations Provide customer service Manage incidents Computer and technology knowledge Jira Database software Quick Books Zendesk Data analysis software MS Office Oracle SQL XML Type of experience Call centre Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Workplace information Hybrid Health benefits Dental plan Health care plan Vision care benefits Financial benefits Bonus Registered Retirement Savings Plan (RRSP) Long term benefits Long-term care insurance Maternity and parental benefits Tax-Free Savings Account (TFSA) Other benefits Paid time off (volunteering or personal days) Team building opportunities #J-18808-Ljbffr
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Jr to Intermediate Technical Analyst Bhjob13022
2 weeks ago
Vancouver, Canada Ignite Technical Resources. Full timeJunior to Intermediate Technical Analyst - Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Junior to Intermediate Technical Analyst** with our client ** **for a **contract opportunity**. **Responsibilities**: - Perform quarterly reviews of users authorized and...
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Tech Support Analyst Bhjob13022 12188
2 weeks ago
Vancouver, Canada Ignite Technical Resources. Full timeTech Support Analyst - Contract position in Vancouver (hybrid model): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Tech Support Analyst **with our client ** **for a **contract opportunity**. **Role Description**: **Responsibilities**: - Use the Helpdesk system to document and track all pertinent end user...
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Jr. Applications Support Analyst
1 week ago
Vancouver, Canada Ignite Technical Resources. Full timeOn behalf of our large, public-sector client based in Vancouver, Ignite Technical Resources is seeking a Junior Application Support Analyst to provide SAP, SharePoint, and ServiceNow support.. The initial contract is for 6 months with strong renewal potential. **Mandatory Requirements**: - Experience working in a helpdesk environment with an Information...
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Vancouver, Canada Ignite Technical Resources. Full timeJunior Application Support Analyst - Contract position in Vancouver: On behalf of our large, public-sector client based in **Vancouver, Ignite Technical Resources** is seeking a **Junior Helpdesk Contractor** to provide SharePoint, Mobile App, and SAP Support. The initial contract is for **6 months** with strong extension potential. **Role...
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Technical Support Analyst
2 weeks ago
Vancouver, Canada Smile Innovations Group Full time**Technical Support Analyst** Reports to CEO. - Location:_ Vancouver, BC or Gatineau QC. **SMILE INNOVATIONS GROUP** Smile Innovations Group is a national organization focused on the consolidation of dental labs and the development of dental products and services. Our management team has a long history and experience in the dental and financial industries...
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Technical Support Analyst
4 days ago
Vancouver, Canada University Canada West Full time**Position Job Title**:Technical Support Analyst Tier I **Location**:University Canada West (UCW) - Vancouver, BC **Reports To**:Senior System Support Supervisor **About University Canada West**: University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver,...
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Business Analyst
2 weeks ago
Vancouver, Canada Ignite Technical Resources. Full timeBusiness Analyst - Governance and Compliance BHJOB13022_12497 Business Analyst - Governance and Compliance - Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Business Analyst - Governance and Compliance **with our client ** **for a **contract opportunity**. **Role...
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Technical Support Analyst
2 weeks ago
Vancouver, Canada FISPAN Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - Bachelor's degree - ** Work setting**: - Startup company - Willing to relocate - Help desk - Financial technology - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides,...
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technical support analyst
3 weeks ago
Vancouver, Canada FISPAN Full timeWork Term : Permanent Work Language : English Hours : 40 hours per week Education : Bachelor's degree Experience : 5 years or more Work setting Startup company Willing to relocate Help desk Financial technology Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement...
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IT Technical Support and QA Testing Analyst
2 weeks ago
Vancouver, Canada Fatigue Science Full time**Who We Are** **Position Overview** **Position Responsibilities** **IT Tech Support Analyst** - Collaborate with product and engineering to provide feedback on product behavior in the field to facilitate product improvement opportunities - Raising tickets with engineering when software bugs are observed - Support hardware team with QC of Fatigue Science...