Exchange & Returns Coworker

3 weeks ago

Burlington, Canada IKEA Canada Full time

Why we will love you

•You love challenges… You seek them to solve them (not to create them, though)
•You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary)
•You have an amazing attention for details and can effortlessly juggle multiple priorities while keeping a smile on your face
•Your customer service skills are top notch - you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly.
•You are a total people-person and can strike up a conversation easily
•You are quite comfortable with computers and are generally technology-savvy
•You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

A day in your life with us

•Be an IKEA Ambassador by recognizing that the customer experience depends on your diplomatic ability to resolve any issue in a fair and timely manner
•Actively listen and identify customer needs, process transactions according to IKEA returns and exchange policies, and handle cash according to IKEA policy
•Maintaining an ongoing awareness of daily and weekly service/delivery targets
•Ensuring that our stock accuracy and inventory integrity is maintained by meticulously following Returns/Exchange policies and routines.
•Staying current with your IKEA product knowledge, our in-store and online specials, any updates on returns and exchange policies, and having a good awareness of all Customer Relations action plans
•Assist team members with additional duties, as required

Together as a Team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
•Wellness days (in addition to your vacation days)
•Extended health, dental, and vision coverage (for you and your family)
•RRSP with IKEA contribution matching options
•Eligibility for our annual IKEA bonus incentive plan
•Flexible spending account
•Life insurance
•Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
•Parental leave
•Bereavement leave
•Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

The starting rate for this position is $ 19.10

P.S. In the IKEA world, this position is officially referred to as: Exchange and Returns Co-Worker

  • Exchange & Returns Coworker

    3 weeks ago

    Burlington, Canada IKEA Full time

    **Job ID**: 257294 **Date posted**: 12/09/2024 **Why we will love you** - You love challengesYou seek them to solve them (not to create them, though!) - You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary) - You have an amazing attention for details and can effortlessly juggle...

  • Exchange & Returns Coworker

    3 weeks ago

    Burlington, Canada IKEA Canada Full time

    Why we will love you •You love challenges… You seek them to solve them (not to create them, though!)•You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary) •You have an amazing attention for details and can effortlessly juggle multiple priorities while keeping a smile on...

  • Exchange & Returns Coworker

    3 weeks ago

    Burlington, Canada IKEA Canada Full time

    Why we will love you •You love challenges… You seek them to solve them (not to create them, though!)•You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary) •You have an amazing attention for details and can effortlessly juggle multiple priorities while keeping a smile on...

  • Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada IKEA Canada Full time

    We're looking for a detail-oriented and customer-focused individual to join our team as an Exchange & Returns Coworker at IKEA Canada.About the Role:We're seeking a customer service professional with a passion for solving problems and providing excellent service to our customers. As an Exchange & Returns Coworker, you will be responsible for handling...

  • Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada IKEA Canada Full time

    We're looking for a detail-oriented and customer-focused individual to join our team as an Exchange & Returns Coworker at IKEA Canada.About the Role:We're seeking a customer service professional with a passion for solving problems and providing excellent service to our customers. As an Exchange & Returns Coworker, you will be responsible for handling...

  • Exchange & Returns Coworker

    3 weeks ago

    Burlington, Canada IKEA Canada Full time

    Why we will love you •You love challenges… You seek them to solve them (not to create them, though!)•You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary) •You have an amazing attention for details and can effortlessly j

  • Exchange & Returns Coworker

    3 weeks ago

    burlington, Canada IKEA Canada Full time

    Why we will love you•You love challenges… You seek them to solve them (not to create them, though!)•You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary)•You have an amazing attention for details and can effortlessly jug

  • Customer Service Manager- Exchange and Returns

    4 months ago

    Burlington, Canada IKEA Full time

    Who you are - You are passionate about growing business and people together and enjoy working in a fast-paced and culture-oriented retail environment. - You are a strong hands-on leader who knows how motivate our customers to shop with us more frequently because they trust us to make their shopping experience successful and their visits worthwhile; as every...

  • Burlington Returns Specialist

    3 weeks ago

    Burlington, Ontario, Canada Bhphoto Full time

    Job DescriptionB&H is seeking a highly organized and detail-oriented Returns Evaluator to join our team. As a Returns Evaluator, you will be responsible for processing customer returns in accordance with our company's return and exchange policies.Key Responsibilities:Review Customer Communications: Examine customer communications, such as RMA letters and...

  • Burlington Returns Specialist

    3 weeks ago

    Burlington, Ontario, Canada Bhphoto Full time

    Job DescriptionB&H is seeking a highly organized and detail-oriented Returns Evaluator to join our team. As a Returns Evaluator, you will be responsible for processing customer returns in accordance with our company's return and exchange policies.Key Responsibilities:Review Customer Communications: Examine customer communications, such as RMA letters and...

  • Product Return Coordinator

    1 month ago

    Burlington, Ontario, Canada Evertz Full time

    Become a vital part of our team as a Returns Management AssociateWe are seeking a committed professional to assist our internal departments and enhance the overall effectiveness of our operations. In the role of Returns Management Associate, you will be instrumental in improving customer satisfaction and ensuring the smooth functioning of our technical...

  • Returns Evaluator for Large Items

    1 month ago

    Burlington, Canada Bhphoto Full time

    Position Overview:The Returns Evaluator for Large Items is responsible for executing the necessary procedures to facilitate customer returns in alignment with the organization's return and exchange protocols. Based on the condition of the item and the reason for the return, the evaluator directs the item to appropriate departments for resale, vendor return,...

  • Smaland / Greeting Coworker

    1 month ago

    Burlington, Canada IKEA Full time

    **Job ID**: 255237 **Date posted**: 28/08/2024 **Who you are** - Proactive and courteous customer approach - Good communication skills. - Standard First Aid/CPR certification Level C or willingness to be certified. - Previous child care experience preferred with an interest in being responsible and interactive with children while in our Smaland play...

  • Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada IKEA Canada Full time

    We are seeking a highly detail-oriented and customer-focused individual to join our team at IKEA Canada as an Exchange & Returns Coworker. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with their shopping experience.Key Responsibilities:Process customer...

  • Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada IKEA Canada Full time

    We are seeking a highly detail-oriented and customer-focused individual to join our team at IKEA Canada as an Exchange & Returns Coworker. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with their shopping experience.Key Responsibilities:Process customer...

  • Burlington Returns Specialist

    2 weeks ago

    Burlington, Ontario, Canada Bhphoto Full time

    Job Title: Returns Evaluator 1 Job Summary: We are seeking a highly organized and detail-oriented Returns Evaluator 1 to join our team at Bhphoto. As a Returns Evaluator 1, you will be responsible for reviewing customer communications, examining returned merchandise, and determining the placement of the merchandise. You will also process refunds, credits,...

  • Burlington Returns Specialist

    2 weeks ago

    Burlington, Ontario, Canada Bhphoto Full time

    Job Title: Returns Evaluator 1 Job Summary: We are seeking a highly organized and detail-oriented Returns Evaluator 1 to join our team at Bhphoto. As a Returns Evaluator 1, you will be responsible for reviewing customer communications, examining returned merchandise, and determining the placement of the merchandise. You will also process refunds, credits,...

  • Burlington - Returns Evaluator 1

    3 weeks ago

    Burlington, Canada Bhphoto Full time

    290 Daniels Way, Burlington, NJ 08016, USAJob DescriptionPosted Thursday, September 12, 2024 at 4:00 AMAt over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy...

  • Burlington - Returns Evaluator 1

    2 weeks ago

    Burlington, Canada Bhphoto Full time

    290 Daniels Way, Burlington, NJ 08016, USAJob DescriptionPosted Thursday, September 12, 2024 at 4:00 AMAt over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy...

  • Burlington - Large Item Team Returns Evaluator

    4 weeks ago

    Burlington, Canada Bhphoto Full time

    Burlington - Large Item Team Returns Evaluator290 Daniels Way, Burlington, NJ 08016, USAJob DescriptionJob Overview: The Large Item Team Returns Evaluator performs necessary steps to fulfill the customer’s return in accordance with the company’s return and exchange policies. Depending on the item’s condition and reason for return, the item is forwarded...