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Client Success Manager

2 months ago


Victoria, Canada Buyerlink Full time

They identify high-value opportunities with existing advertising clients. The Client Success Manager fosters a client portfolio and is the go-to contact for anything related to their client accounts.
Industry experience in lead generation or digital marketing is an asset, but not required. Please note that this is a full time in-office role, which means you’ll be joining our team at the Victoria, BC office near Uptown.
Meet and exceed monthly targets and KPIs-including account growth, churn etc.
Build and maintain strong relationships with current clients (via phone, IM, email and potential travel)
Digest client data and feedback to the team in an organized manner
Monitor client report stats and perform data analysis to identify opportunities & challenges
Seek proactive budget increases, new product opportunities and other strategic opportunities with existing clients based on strategic account management
Ad-hoc special projects
Build and maintain an intimate knowledge of performance marketing industry to identify trends and opportunities
Ability to perform data analysis and translate findings into actionable business recommendations and strategy
~ Savvy with CRMs
~ Ability to take direction well and follow through with project deadlines
~ Background in lead generation or digital marketing
~ Post-secondary education in business, commerce or marketing preferred

Compensation: $60-$65k CAD
OTE ~$85k CAD.
Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
Join forces with our diverse Global Community and connect with team members from all over the world.
We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.
Enjoy delectable, complimentary lunches, and participate in exciting team events in-office.
As a fully integrated technology platform,  Buyerlink simplifies online marketing, empowering businesses of all sizes to gain access to in-market locally-targeted consumer demand at scale. While Buyerlink is focused on providing a massively effective, locally targeted marketing solution, as a  One Planet company our true fulfillment stems from operating a mission-driven business with a measurably positive impact on the world. We stand for social justice, women's rights, racial justice, and unity.