Director of Operations
2 weeks ago
Job Summary
The Director of Operations is a strategic leadership role responsible for overseeing the daily operations of Ryan Serravalle, ensuring efficiency and effectiveness in all processes. This position requires a strong focus on process improvement, project management, and business development to drive operational excellence.
This position offers an exciting opportunity for an experienced leader to make a significant impact on the organization's operational success while fostering an environment of growth and innovation.
DUTIES & RESPONSIBILITIES
- Develop and implement operational strategies that align with Ryan Serravalle's goals and objectives.
- Lead process improvement initiatives to enhance productivity and reduce costs.
- Oversee project management activities, ensuring projects are completed on time and within scope.
- Foster a culture of continuous improvement by mentoring and developing team members.
- Negotiate contracts and agreements with clients and partners to optimize service delivery.
- Collaborate with cross-functional teams to identify opportunities for business development and growth.
- Monitor key performance indicators (KPIs) to assess operational performance and implement corrective actions as needed.
- Ensure compliance with industry standards, regulations, and best practices.
REQUIREMENTS
- 2-3 years of experience being a real estate assistant.
- Must hold an active real estate license.
- A valid G-class driver’s license and a reliable vehicle as driving around is a requirement of the role.
- 2-3 years of experience with all standard OREA forms and a familiarity on how to write custom clauses.
- 2-3 years of experience with the NAR Matrix system.
- Experience working in new construction homes (familiarity with Tarion, etc.).
- It is a requirement of the position to NOT be actively selling (being licensed is OK so long as you do not intend to sell homes as it would be seen as a conflict of interest).
- Proven experience in an operations management role or similar capacity within a relevant industry.
- Strong project management skills with a track record of successfully leading complex projects.
- Exceptional leadership abilities with experience managing diverse teams.
- Excellent negotiation skills with a strong business acumen to drive organizational success.
Job Type: Full-time
Schedule:
- Monday to Friday
- Weekends as needed
Location: Niagara Falls, ON L2H 1H5 (preferred)
Work Location: In person
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