Director of Operations

2 weeks ago


Niagara Falls, Canada REVEL Realty Inc., Brokerage Full time

Job Summary
The Director of Operations is a strategic leadership role responsible for overseeing the daily operations of Ryan Serravalle, ensuring efficiency and effectiveness in all processes. This position requires a strong focus on process improvement, project management, and business development to drive operational excellence.

This position offers an exciting opportunity for an experienced leader to make a significant impact on the organization's operational success while fostering an environment of growth and innovation.

DUTIES & RESPONSIBILITIES

  • Develop and implement operational strategies that align with Ryan Serravalle's goals and objectives.
  • Lead process improvement initiatives to enhance productivity and reduce costs.
  • Oversee project management activities, ensuring projects are completed on time and within scope.
  • Foster a culture of continuous improvement by mentoring and developing team members.
  • Negotiate contracts and agreements with clients and partners to optimize service delivery.
  • Collaborate with cross-functional teams to identify opportunities for business development and growth.
  • Monitor key performance indicators (KPIs) to assess operational performance and implement corrective actions as needed.
  • Ensure compliance with industry standards, regulations, and best practices.

REQUIREMENTS

  • 2-3 years of experience being a real estate assistant.
  • Must hold an active real estate license.
  • A valid G-class driver’s license and a reliable vehicle as driving around is a requirement of the role.
  • 2-3 years of experience with all standard OREA forms and a familiarity on how to write custom clauses.
  • 2-3 years of experience with the NAR Matrix system.
  • Experience working in new construction homes (familiarity with Tarion, etc.).
  • It is a requirement of the position to NOT be actively selling (being licensed is OK so long as you do not intend to sell homes as it would be seen as a conflict of interest).
  • Proven experience in an operations management role or similar capacity within a relevant industry.
  • Strong project management skills with a track record of successfully leading complex projects.
  • Exceptional leadership abilities with experience managing diverse teams.
  • Excellent negotiation skills with a strong business acumen to drive organizational success.

Job Type: Full-time

Schedule:

  • Monday to Friday
  • Weekends as needed

Location: Niagara Falls, ON L2H 1H5 (preferred)

Work Location: In person

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