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Director of Operations and Data Management

2 months ago

Vancouver, Canada TM8 Recruitment - Sales & IT Recruiters Full time
About The Role

As the Head of Real Estate Operations, you will lead a dynamic team of professionals, including Real Estate Analysts and a Real Estate Portfolio Manager. You will be pivotal in steering the strategic direction and execution of our real estate initiatives, ensuring accountability, and upholding the highest standards in managing our real estate portfolio. This executive role involves contributing to the overall strategic direction and decision-making processes within the Executive Leadership Team.

What You’ll Do

Team Leadership
  1. Lead and manage the Real Estate team, ensuring motivation, engagement, and accountability.
  2. Ensure the department meets all targets, milestones, and performance metrics.
Issuance Calendar Management
  1. Plan and manage the launch schedule for all properties, coordinating with the acquisitions team and aligning with company forecasts.
  2. Ensure timely property launches and closings, with all compliance checks completed.
Data Management
  1. Oversee the finalization of all property data, including returns, ROI, and profiles, ensuring accuracy and completeness.
Confidential Data Oversight
  1. Ensure preparation and approval of confidential data materials (LPAs, Proforma, Environmental, Appraisals, etc.) for sharing with stakeholders.
Ledger Management
  1. Collaborate with business stakeholders to ensure accurate and timely completion of all ledgers.
Account Management
  1. Transition acquisitions to account management SOP, maintaining relationships and ensuring smooth operations with Issuers and Dealers.
Issuance Monitoring
  1. Monitor progress of all property issuances, providing monthly updates per property to stakeholders.
Onboarding and Software Integration
  1. Oversee onboarding of dealers and issuers, ensuring seamless integration and optimal software usage.
Documentation Compliance
  1. Ensure all real estate documentation complies with internal and external requirements.
Decision Support
  1. Provide critical data to support decision-making for internal use and external sharing with members and sponsors.
Market Research
  1. Conduct and share research on market trends, competitors, and opportunities with the team and stakeholders.
Due Diligence Oversight
  1. Oversee the property due diligence process, ensuring financial models and analyst tasks are completed on time.
  2. Ensure all real estate deals are sound, underwritten, and accurately presented to members and internal stakeholders.
Requirements What You’ll Need
  1. Leadership Experience: Proven experience in leading and managing high-performing teams in real estate or related fields.
  2. Data Management Skills: Strong proficiency in overseeing data finalization, ensuring accuracy in returns, ROI, and property profiles.
  3. Confidentiality Expertise: Experience managing confidential data room materials and ensuring compliance with confidentiality standards.
  4. Financial Acumen: Strong financial acumen, with experience in ledger completion, financial modeling, and decision support.
  5. Relationship Management: Ability to manage Issuer and Dealer accounts effectively, ensuring a smooth transition and maintaining strong relationships.
  6. Process Optimization: Experience in optimizing processes, including onboarding and software usage, to enhance efficiency.
  7. Documentation Compliance: Familiarity with ensuring compliance in all business documentation, both internally and externally.
  8. Communication Skills: Excellent communication skills to convey updates, progress, and critical information to stakeholders.
  9. Research Skills: Strong research capabilities for internal decision support and external sharing with members and sponsors.
Things We Look For
  1. Strategic Vision: A forward-thinking leader with the ability to shape and execute the strategic vision for the real estate team.
  2. Team Collaboration: A collaborative approach to leadership, fostering a culture of teamwork and accountability.
  3. Results-Driven: Proven ability to deliver results and achieve key performance indicators in a real estate management setting.
  4. Adaptability: An individual who thrives in a dynamic environment and can adapt strategies based on market trends and business needs.
  5. Stakeholder Engagement: Strong ability to engage and communicate effectively with internal and external stakeholders.
  6. Innovation: A creative thinker who brings innovative solutions to enhance real estate management processes.
Benefits
  1. Investment matching program
  2. Regular company-wide and team events
  3. Extended health benefits
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