Business Change Manager

2 months ago

Mississauga, Canada Purolator Full time
h3>Change Management Manager

Location: Mississauga, ON, CA, L5N 0E1

Posting Date:
Posting Number: 65788

Work Location Type:
Job Code: 1333
Location: Corporate Office
Reports to: Senior Manager Change and Deployment

It’s not a package. em>

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. b> So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Organizational Change Manager will report directly to the Senior Manager, Change and Deployment. This individual will be a key member creating and implementing program take-to-company strategies into the business.

The successful incumbent will work closely with key business stakeholders to successfully implement key initiatives and processes into our business. change activities, deployment strategy development, training, internal communications, understanding current and future state processes and impacts, and other required activities to ensure successful pilot, rollout and stabilization. By working with business teams on-site and remotely, observing processes, and soliciting feedback, they will be responsible to advocate for affected business teams, bringing concerns and ideas to the project team to incorporate into future requirements and solution development.

Responsibilities
  • Develop program deployment strategy into business functions, including resourcing and managing end-to-end deployment activities (location selection, scheduling, planning, defining deployment strategies and implementation process).
  • Partner with other program and/or project teams to identify sequencing, synergies and dependencies.
  • Lead cross-functional business teams to “operationalize” changes depending on program deliverables: new technological enhancements, applications, capabilities, and processes.
  • Oversee and manage cross-functional deployment team responsible for implementation activities during the preparation, execution and stabilization phases.
  • Analyze Business Requirements to understand current state vs. future state changes into business. Identify new approaches and solutions to business issues identified through analysis of processes and creation of work standards, best practices, and flow management.
  • Identify potential people and business risks with plans developed to mitigate and address the concerns.
Additional Responsibilities
  • In partnership with Learning & Development, develop and establish a Training strategy and training needs assessment including the deployment of a training curriculum.
  • Develop change readiness assessments to evaluate business readiness to adopt new practices and systems.
  • Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
  • Identify resistance and performance gaps, and work to develop and implement corrective actions.
  • Advocate for affected business teams within the program - identify potential risks and escalate issues when gaps are identified.
  • Communicate regularly with business teams on upcoming changes, expectations and status updates.
Experience
  • Bilingualism (French and English) is a preferred asset.
  • 5-7 years of Operational experience (Management level preferred).
  • 2-5 years of Operational experience in the deployment of processes or technologies to Front Line and Management Levels.
  • Experience with Change Management Methodology (Certificate is an asset).
  • Experience with Project Management (PMP designation is an asset).
  • Lean/Six Sigma Training (Green Belt is preferred).
  • Intermediate knowledge of MS office suite of products (Excel, Word, Power Point).
  • Strong Leadership, project and time management skills with the ability to prioritize competing projects.
  • Ability to work flexible hours including weekends.
  • Ability to work remote, connectivity is required.

POSTING DETAILS
Location: any location
Working Conditions: Office Environment

Posting Number: 65788

Reports to: Senior Manager Change and Deployment

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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

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