Change Management Business Advisor

7 months ago

Mississauga, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

**Job Summary**

The Change Management Advisor will actively support and assist the Claims operation in the implementation of a change management framework, strategies and tactics to support the successful adoption of change initiatives. The focus of this role will be placed on actively participating in and providing guidance to high impact change initiatives, and providing consultation and support for other initiatives, along with overall tracking of all changes ongoing and upcoming in the Claims operation. The role also requires collaboration with various levels of leadership, to provide support and recommendations regarding prioritization and sustainability of changes made in the operation.

**Major Duties**
- Participate in the establishment of a change management framework to be used to support and track all changes in the Claims operation
- Consult and provide change management expertise to various levels of stakeholders across a variety of Claims focused initiatives
- Providing coaching and feedback to teams and leaders regarding best practices to enable effective change within their teams
- Build content, structure and facilitate necessary Change Management training for various levels of the organization including senior management.
- Ensure the evolution of change management tools, training curriculum and governance and ensure coordination with various stakeholders
- Monitor & measure the capacity for change to update Sr. Management with any trends, risks or issues that may be present
- Support the post implementation process by measuring effectiveness of change management and adoption to changes; provide regular reporting to various levels of stakeholders
- Asist in building sustainment activities and documenting best practices and lessons learned
- Reinforce the change management culture of celebrating success and ensuring the proper recognition of contributions made

**Position Requirements**
- At least 4 years of relevant experience in change management
- Formal training in Change Management methodology required
- Bachelor / Masters in Business Administration, Human Resources or another relevant discipline, or combination of education and applied experience will be considered
- Bilingualism required (French and English)
- Experience in the implementation of projects that are medium to large in scope & complexity
- Intermediate to Advanced level experience with Microsoft office and data visualization tools (Power BI, Excel, Visio, PowerPoint)
- Ability to work independently and manage the priorities of yourself and others
- Support and mentor other business advisors as required.
- Ability to facilitate, articulate and present information clearly and concisely, adapting to expectations of the audience.
- Curious nature and likes to dive deep into complex problems and concepts, ability to deal with ambiguity
- Positive and enthusiastic attitude with the ability to build and maintain relationships with all stakeholders

LI-Hybrid

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, o

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