![Tech Mahindra](https://media.trabajo.org/img/noimg.jpg)
Customer Support Agent
1 month ago
Location: Remote
On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with troubleshooting steps for any basic technical issues they may experience.
You will be primarily providing support via incoming calls but may be asked to work chats or emails in the future on an as-needed basis.
What you will do: Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc. Responding to chat or email queries from customers with account or technical related questions as needed. Documenting customer issues in the client system and updating customer information. Following outlines processes to resolve customer technical issues, or complaints, in a timely manner. Additional duties as needed, to be discussed during your interview.
To Qualify: You must have a high school diploma or equivalent. 1 year call center experience preferred. We will pay you to complete online training, but you must commit to attending – 100%, no missed time Be able to complete and pass a background check
TECHNICAL REQUIREMENTS: Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible) All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed) Must have reliable high-speed internet 20MB download minimum 10MB upload minimum DSL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service), Cannot use a VPN For this position, a wired USB headset with built-in microphone and noise cancellation is required.
-
Toronto, Canada The Travel Agent Next Door Full timeTravel Agent Support The Travel Agent Next Door is a company dedicated to supporting and providing business-building tools to assist our Partner Agents with managing and growing their businesses. Our team is comprised of members from across Canada and India and we are looking to add a dynamic team member to our Toronto Downtown office in our Agent Support...
-
Customer Support Agent
1 month ago
Toronto, Canada Super Locksmith Services Full timeThe role of the Customer Support Agent is to provide customer-focused support. The role is at the junior level and includes but is not limited to onboarding new accounts, providing support, managing relationships, and optimizing campaigns. The Customer Support Agent works closely with cross functional teams to ensure that client expectations are met and...
-
Seeking Motivated Mortgage Agents! Established 45
2 months ago
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Join Our Mortgage Agent Team: Established 45 Years
2 months ago
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Join Our Mortgage Agent Team: Established 45 Years
2 months ago
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Customer Support Agent
2 months ago
Toronto, Canada Tech Mahindra Full timeRole: Customer Support Agent Location: Remote On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical...
-
Customer Support Agent
2 months ago
Toronto, Canada Tech Mahindra Full timeRole: Customer Support Agent Location: Remote On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical...
-
Customer Support Agent
2 months ago
Toronto, Canada Tech Mahindra Full timeRole: Customer Support Agent Location: Remote On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical...
-
Accounting Support
1 month ago
Toronto, Canada The Travel Agent Next Door Full time**Accounting Support** **Duties and Responsibilities**: - Entering, posting, and reconciling sets of Accounts Receivable and Accounts Payable invoices - Processing, tracking, submitting, and reporting Commissions data and financial information - Fact-checking Deposit remittance and Commissions Sheets received from suppliers against trips and invoices built...
-
Customer Service Representative
7 days ago
Toronto, Canada Annabella Bai - Desjardins Insurance Agent Full time**Customer Service Representative** - Desjardins Agent Team Member** Location: Markham Type: Full Time Desjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses. We are known for our commitment to personalized service, competitive rates, and innovative solutions...
-
Customer Support Agent
1 month ago
Toronto, ON, C6A, Ontario, Canada Tech Mahindra Full timeRole: Customer Support AgentLocation: RemoteOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support...
-
Insurance Sales Agent
1 week ago
Toronto, Canada Yung Yan - Desjardins Insurance Agent Full time**Position Overview**: Full Time, Permanent A successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - Desjardins Insurance Agent Team Member (Sales experience preferred). We seek an energetic professional interested in helping our business grow through...
-
Junior Travel Agent Trainer
3 days ago
Toronto, Canada The Travel Agent Next Door Full timeThe Travel Agent Next Door is a Host Travel Agency dedicated to supporting and providing business building tools to help Travel Agents succeed in their business. The Travel Agent Next Door is now hiring a Travel Agent Trainer for its head office in downtown Toronto, located by Union Station. This position requires an energetic individual who possesses...
-
Customer Support Agent
1 month ago
Toronto, Canada Red Label Vacations Full time**GROW YOUR CAREER** **Position**:Customer Support Agent **Status**:Full Time **Department**:Web Reservations **Reports to**:Manager, Customer Support, Retail & Web **Location**:Remote **The Opportunity** If you have a great passion for **vacation planning**, and are a natural when it comes to **customer service** and making someone’s day - this is the...
-
Travel Agent Trainer
2 weeks ago
Toronto, Canada The Travel Agent Next Door Full timeThe Travel Agent Next Door is a Host Travel Agency dedicated to supporting and providing business building tools to help Travel Agents succeed in their business. The Travel Agent Next Door is now hiring a Travel Agent Trainer for its head office in downtown Toronto, located by Union Station. This position requires an energetic individual who possesses...
-
Customer Support Agent
1 week ago
Toronto, Canada TourRadar Full timeTourRadar is a Series D, venture-backed Adventure Booking Platform disrupting a $200 billion industry. Revolutionizing how multi-day adventures are booked, we provide Operators with a platform that helps them manage, market and sell their organised adventures to travellers directly (B2C) or via distribution partners (B2B2C) worldwide. Traditionally, booking...
-
Operations Support Agent
2 weeks ago
Toronto, Canada Sunwing Travel Group Full time**Join us in making vacation dreams come true** **!** Are you searching for a fun, passionate, travel loving team? Sunwing has the EPIC work culture you have been searching for. We are currently looking for an Operations Support Agent to join us in making vacation dreams come true. As the Operations Support Agent, you provide customer care and customer...
-
Administrative Support Agent
1 month ago
Toronto, Canada Beneva Full timeJob Posting Title: Administrative Support Agent Status: Temporary (Fixed Term) **Job Description**: Reporting to the Manager of Disability Benefits - Outside Quebec, the Administrative Support Agent III supports the Disability and Life Insurance department with various administrative duties including handling incoming client calls, and responding to...
-
Crypto customer service agent
3 weeks ago
Toronto, Canada Zetatech Services Inc Full timeCompany DescriptionWe are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance.Role DescriptionThis is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible for...