Customer Support Agent
3 weeks ago
**GROW YOUR CAREER**
**Position**:Customer Support Agent
**Status**:Full Time
**Department**:Web Reservations
**Reports to**:Manager, Customer Support, Retail & Web
**Location**:Remote
**The Opportunity**
If you have a great passion for **vacation planning**, and are a natural when it comes to **customer service** and making someone’s day - this is the role for you
**How You Will Be Spending Your**
- **Web Reservations**_
- Process internet bookings
- Re-book customers if required
- Queue all Sabre bookings
- Assisting customers with inquiries such as baggage, documentation, seat selection etc.
- Selling Insurance or Vendor products
- Answering calls trying to trouble shoot website issues
- Assisting clients with payment options such as Deposit, Full Payment, Future Travel Credit, Gift Cards, Direct Deposit
- Assist customers in purchasing their travel product
- **Data Entry - Finance**_
- Confirm and input, modify credit card payment and invoices in Clientlinq software
- Add all pricing into Clientlinq software
- Service / Resolve all files that are returned with price and or credit card discrepancies
- Sending invoices to client
- **Customer Service**_
- Courtesy calls
- Send E-tickets to all pending customers
- Other duties as assigned
**The Skills, Experience and Requirements You Need to be Successful**
- Microsoft Knowledge - Outlook, Word, Excel
- GDS - Sabre
- Superior customer service skills
- Excellent problem solving skills
- Data entry speed and accuracy required
- TICO (Ontario) / OPC (Montreal) asset
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- Travel industry: 1 year (preferred)
- Call centre: 1 year (preferred)
- Sabre: 1 year (preferred)
Licence/Certification:
- TICO / OPC certification (preferred)
Work Location: In person
-
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Accounting Support
4 weeks ago
Toronto, Canada The Travel Agent Next Door Full time**Accounting Support** **Duties and Responsibilities**: - Entering, posting, and reconciling sets of Accounts Receivable and Accounts Payable invoices - Processing, tracking, submitting, and reporting Commissions data and financial information - Fact-checking Deposit remittance and Commissions Sheets received from suppliers against trips and invoices built...
-
Customer Support Agent
1 month ago
Toronto, Canada Tech Mahindra Full timeRole: Customer Support Agent Location: Remote On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical...
-
Customer Support Agent
1 month ago
Toronto, Canada Tech Mahindra Full timeRole: Customer Support Agent Location: Remote On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical...
-
Customer Support Agent
1 month ago
Toronto, Canada Tech Mahindra Full timeRole: Customer Support Agent Location: Remote On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical...
-
Customer Support Agent
1 month ago
Toronto, Canada Tech Mahindra Full timeRole: Customer Support Agent Location: RemoteOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical...
-
Customer Support Agent
4 weeks ago
Toronto, ON, C6A, Ontario, Canada Tech Mahindra Full timeRole: Customer Support AgentLocation: RemoteOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support...
-
Travel Agent Trainer
20 hours ago
Toronto, Canada The Travel Agent Next Door Full timeThe Travel Agent Next Door is a Host Travel Agency dedicated to supporting and providing business building tools to help Travel Agents succeed in their business. The Travel Agent Next Door is now hiring a Travel Agent Trainer for its head office in downtown Toronto, located by Union Station. This position requires an energetic individual who possesses...
-
Crypto customer service agent
5 days ago
Toronto, Canada Zetatech Services Inc Full timeCompany DescriptionWe are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance.Role DescriptionThis is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible for...
-
Crypto customer service agent
5 days ago
Toronto, Canada Zetatech Services Inc Full timeCompany Description We are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance. Role Description This is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible for...
-
Crypto customer service agent
5 days ago
Toronto, Canada Zetatech Services Inc Full timeCompany Description We are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance. Role Description This is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible...
-
Crypto customer service agent
6 days ago
Toronto, Canada Zetatech Services Inc Full timeCompany Description We are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance.Role Description This is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible for...
-
Crypto customer service agent
4 days ago
Toronto, Canada Zetatech Services Inc Full timeCompany DescriptionWe are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance.Role Description This is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible for...
-
Customs Agent
1 week ago
Toronto, Canada Bolloré Logistics Canada Full timeCustoms Agent Fulltime - Permanent Toronto, Ontario, Canada Bolloré Logistics is looking to add a full-time **Customs Agent **to its team in Toronto, ON! We are looking for a dynamic individual to kick start their career in logistics. **Responsibilities**: **Responsibilities**: - Preparation, customs clearance, and classification of air, ocean, and...
-
Toronto, Canada Ann Marie O’Neill - Desjardins Insurance Agent Full timeDynamic Insurance Sales Representative & Customer Service Representative Ann Marie O’Neill Insurance Agency Ltd. Etobicoke/Mississauga Boundary Self-driven, energetic, remarkable and passionate individual that is looking for a challenge. We are looking for a highly enthusiastic motivated individual to join our team. You should have previous sales...
-
Customer Relations Agent, Customer Service
1 month ago
Toronto, Canada First National Financial Full timeWorking together to be our best! First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a...
-
Crypto customer service agent
7 days ago
Toronto, ON, Canada Zetatech Services Inc Full timeCompany DescriptionWe are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance.Role DescriptionThis is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible for...
-
Crypto customer service agent
1 week ago
Toronto, ON, Canada Zetatech Services Inc Full timeCompany DescriptionWe are a dynamic and innovative non-custodial cryptocurrency exchange, poised to make a significant impact in the world of digital finance.Role DescriptionThis is a full-time hybrid role for a Crypto Customer Service Agent at Zetatech Services Inc located in Calgary, AB. The Crypto Customer Service Agent will be responsible for...