Service Desk Associate
2 weeks ago
As the Western Ontario Automation Services Specialist based in Kitchener, you are responsible for the Services product portfolio. You will support the geographical region from Kitchener to London and north to Owen Sound. Reporting to the Regional Automation Manager, you will represent the aforementioned segment of the Rockwell Automation (Allen-Bradley) and Westburne portfolio of services supporting both internal and external customers with selection and solution knowledge while being responsible for the sales performance of the Services discipline within the assigned territory.
You will develop and execute commercial activities as a component of an annual strategic business plan.You will support Westburne and Rockwell Automation sales representatives with account planning and execution.You will act as a pre-sale technical consultant to provide technical solutions to customers.You will provide post-sale technical support to build the competency and confidence of customers.You will conduct technical presentations and product updates.You must be able to travel to the US regularly or as needed for training as this is required for the position.Who Are You
- You have an Electrical/Electronic/Automation Technology diploma or degree from a recognized institution.
- You have a minimum of 2-years of previous experience in automation or technical product sales/support.
- Working knowledge of industrial automation is preferred.
- You have product and application knowledge of Rockwell Automation products and services.
- Valid driver’s license and passport will be required for this position.
- We offer competitive compensation, benefits and pension packages, and the opportunity for continued growth across the organization.
- If you require any accommodation in the application process, please contact us with the “Need Help” button in Fitzii.
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