E-Store Manager Temps Plein H/F

4 weeks ago

Kitchener, Canada Sportchek Full time
h3>Store Manager, Fairway Road

Apply to locations: Full time

Posted on: Posted Yesterday

Job requisition id: JR140198

Customer Service

  • Build a Sales Obsessed Culture by providing an exceptional in-store customer experience.

  • Responsible to drive outside sales through commercial accounts, new businesses prospecting, and exceptional management of customer relationships with CTR dealer partners.

Operations

  • Delegates and follows up on execution of PS visual compliance standards, store maintenance, pricing standards, planogram, and merchandising directives.

  • Responsible for managing/minimizing store shrink through team awareness, enforcement of audit compliance and standards, and rigid inventory control.

  • Ensures accurate execution and completes daily review of shipping/receiving/returns processing and documentation according to company policies.

  • Follows and ensures compliance with all Cash and Audit, and OH&S policies and procedures.

  • Creates and/or monitors the creation of efficient store weekly scheduling for both sales and support functions.

  • Responsible for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles.

  • Manages regular reconciliations and collections of accounts payable balances for all customer business accounts.

Training

  • Coaches and develops store and management team.

  • Sets and follows up on individual and store sales goals.

  • Creates development plans and conducts annual appraisals for store team; supports and coaches to improve any performance gaps, and conducts ongoing coaching to improve team.

  • Completes and holds team accountable to complete required training within required timeframes.

  • Develops and leads recruiting and hiring strategy for store, maintains a complete team, adhering to IBO standards.

  • Continually motivates team and performance through recognition programs, in-store contests, customer compliments, etc.

  • Maintain PS performance expectations (feedback/coaching); p>

  • Able to work retail hours including scheduled evenings, weekends, and holidays.

We Are Looking For Individuals Who Are

  • Business Savvy – you have a customer-focused mindset and can plan, execute, and drive sales.

  • Culture and brand ambassadors – you love the work and take pride in our brand.

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What You Bring

  • 3-5 years retail experience managing a multi-channel business required.

  • Managing and growing B2B business sales.

  • Demonstrated interest in the automotive parts aftermarket industry.

  • Fundamental computer skills an asset.

  • Strong knowledge of automotive parts aftermarket industry.

  • A good base of knowledge of automotive operating systems including point of sale.

  • Assets:

  • Possession of a valid driver's license is an asset.

  • Automotive Training or Certification is an asset.

About Us

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance. p>

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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