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Department Team Lead

2 months ago

Kitchener, Ontario, Canada H&M Group Full time

We are seeking a talented Department Team Lead to join our team at H&M Group. In this role, you will be responsible for overseeing the day-to-day operations of a department within one of our stores.

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience and qualifications.

Job Description

Company Overview

H&M Group is a global fashion retailer with a presence in over 70 countries. We offer a wide range of clothing, accessories, and home goods for men, women, and children.

Job Responsibilities

  • Oversee the day-to-day operations of a department within one of our stores
  • Manage a team of sales associates to ensure excellent customer service and maximize sales
  • Work closely with store management to achieve sales goals and maintain visual merchandising standards
  • Develop and implement strategies to increase sales and improve customer satisfaction
  • Assist with inventory management, including receiving shipments and processing returns
  • Perform other duties as assigned by store management

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2-3 years of retail experience, preferably in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and knowledge of POS systems

Benefits

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Staff discount card for all H&M Group brands
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) matching program

How to Apply

If you are a motivated and results-driven individual with a passion for fashion and customer service, please submit your application, including your resume and cover letter, to our online portal.