Customer Service
4 weeks ago
Job Description: Customer Service & Administrative Clerk Position: Customer Service & Administrative Executive Job Type: Permanent, Full-time Hours: 37.5 hours per week Location: Oakville - Onsite Language: English Work Setting: Public Sector Salary: $17.00 - $18.00 per hour or 40,000 CAD Job Overview We are seeking a highly organized and reliable Customer Service & Administrative Clerk to join our dynamic public sector team. The ideal candidate will be the first point of contact for our clients and provide essential support across various administrative functions. This role is perfect for a detail-oriented professional who thrives in a fast-paced environment and is committed to delivering exceptional service. Hourly wage: $17.00 - $18.00, commensurate with experience. Responsibilities Customer Service & Front Desk Operations Greet visitors and direct them to the appropriate contacts or service areas. Provide basic information to clients and the public in a courteous and professional manner. Answer, screen, and forward incoming telephone calls using a multi-line switchboard. Receive and issue payments, as required. Schedule and confirm appointments and arrange teleconferences. Administrative & Clerical Support Perform data entry and maintain accurate electronic and paper filing systems. Record and relay information accurately and in a timely manner. Order and maintain office supplies. Sort and distribute incoming mail and prepare outgoing mail. Perform basic bookkeeping tasks. Maintain various work records, logs, and reports. Communication & Coordination Operate a range of office equipment and software efficiently. Obtain and process information necessary for providing comprehensive customer service. Collaborate with team members to ensure seamless office operations. Education & Qualifications Qualifications & Experience Secondary (high) school graduation certificate or equivalent combination of education and experience. Experience 2+ years of experience in a customer service or administrative role. Technical Skills Proficiency in MS Office Suite (MS Word, MS Excel, MS Outlook) is required. Experience with word processing, spreadsheets, electronic mail, and MS Windows. Security & Requirements Must be able to obtain and maintain a Basic Security Clearance. Must have reliable own transportation. Work Conditions & Physical Capabilities Combination of sitting, standing, and walking. Fast-paced environment with repetitive tasks and tight deadlines. Ability to work under pressure while maintaining attention to detail. Personal Suitability The Ideal Candidate Will Possess The Following Attributes Excellent oral and written communication skills. Efficient interpersonal skills and a team player attitude. Highly organized with strong time management abilities. Ability to work independently and multitask effectively. Reliable, flexible, and mature. Skills: basic, public, customer service, customer, office, communication, administrative. #J-18808-Ljbffr
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Inbound Customer Service Representative
2 weeks ago
Toronto, Canada Zedd Customer Solutions Full time**COMPANY: ZEDD Customer Solutions** In June 2010, Zedd Customer Solutions, a proudly Canadian owned and operated outsource call center service provider was co-founded by four of Canada’s most recognized call center industry professionals. Zedd believes delivering an excellent customer experience is about execution and uncompromised attention to detail...
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Dispatcher/customer Service
6 days ago
Toronto, Canada Allfix Service Group Ltd Full time**Job Summary** **Responsibilities** - Utilize CRM Systems to manage orders and track shipments. - Perform data entry tasks accurately to maintain up-to-date customer records. - Communicate effectively with internal teams and external partners regarding freight logistics. - Assist in resolving customer issues related to shipping and receiving. - Maintain...
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Vehicle Impound Release Customer Service
2 weeks ago
Toronto, Canada JP Towing Service & Storage Ltd. Full timeJP Towing is currently looking to hire a Vehicle Impound Release Customer Service Representative. - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction/supervision - Able to remain calm under pressure - An active...
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Dispatcher/sales/customer Service
6 days ago
Greater Toronto Area, Canada Smile HVAC Service and Installation Full timeCompany providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator with Sales and good Customer Service skills. Great team work experience and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing...
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Toronto, Canada Zedd Customer Solutions Full timeA call center company in Toronto is seeking a Bilingual Sales Representative to make and receive calls on behalf of clients. The role requires exceptional customer service skills, bilingual proficiency in English and French, and a high school diploma. Candidates should have prior experience in sales and customer service environments. Responsibilities include...
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Toronto, Canada CUSTOMER EXPERIENCE Full timeCode de demande: 374840 Chez Bell, on ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices...
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Customer Service
1 week ago
Toronto, Canada Diem Home Services Full timeServes customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account...
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Customer Service
2 weeks ago
Toronto, Canada D Light Inc. Full timeDuties and Responsibilities: - Handle (store and over the phone customer) complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software systems used by the company to be able to communicate...
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Customer Service
6 days ago
Toronto, Canada Ontario Heart Center Full timeAn established cardiac testing and diagnostics clinic is looking to hire a customer service clerk in the patient booking department. Customer Service Representative (Patient Booking Department) **Duties**: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner. - Book patients...
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Customer Service
3 weeks ago
Toronto, Canada Perimeter Aviation LP Full timeAre you a people person with a passion for customer service? Are you looking for a dynamic and exciting career in the aviation industry? Look no further, our team is always seeking enthusiastic individuals with a passion for providing exceptional customer service to join us as customer service agents. As a customer service agent, you will be the face of our...
