Junior Service Coordinator

Strategic Operations Lead Finance | Service Ops | Integration About Crozier Crozier Mechanical is a family owned and operated full mechanical provider specializing in design build, custom metal fabrication, and millwrighting services. The company was founded in 1996 and has been based in Etobicoke since 2023. Crozier Mechanical provides customer-driven, cost-effective design build, mechanical, and electrical services, with a strong emphasis on energy savings and zero-emission production. As we focus primarily on working with federal and banking facilities, we are dedicated to building robust client relationships based on trust and respect. Our leadership team brings a total of 85 years of industry experience to the table. This expertise, along with the talent and experience of our technical team, helps us to deliver results of unsurpassed quality, innovation, and durability. Who We Are We operate according to our company’s values, which include taking pride in workmanship, acting in integrity, building mutual trust, and providing a safe workplace for everyone. Crozier Mechanical sets itself apart from its competitors through its customer-forward culture. Each member of the team, from administrative to technical, is committed to providing the highest level of service and nurturing the strong customer relationships that have helped us to grow our reputation in our industry. We are recognized for the strength of our infrastructure, our innovative solutions, our vast knowledge and experience, and our robust reliability. Position Summary The Junior Service Coordinator will support our service projects and field service operations. This role involves coordinating service requests, managing and coordinating project logistics, handling scheduling, and providing administrative support to ensure the timely execution of our service billings. Key Responsibilities Assist the Service Operations Coordinator daily with all service request activities received via email/phone, from initiation to close-out. Schedule and dispatch field technicians, subcontractors, and materials as required. Track and update service timelines, deliverables, and key milestones. Process and update all related service work orders up to their completion. Manage WIP and maintain service and project documentation within the order/project. Communicate regularly with clients, vendors, and internal teams. Use software tools such as Microsoft Office, FieldPoint Service application, and various portals such as RealSuite/Oracle/Corrigo/Ariba/VendorCafe etc. Qualifications 2+ years of experience in a service coordination and/or project coordination role within the construction or trades industry. Solid understanding of construction workflows and terminology. Basic knowledge of financial principles, including cost control, and billing acumen. Proficiency with Microsoft Office. Strong organizational and time management skills. Excellent written and verbal communication abilities. Focus and ability to manage multiple priorities in a fast-paced environment. Post‑secondary education in Business Administration, or a related field is an asset. Preferred Skills Strong understanding of construction processes, phases, and terminology. Experience managing work orders, purchase orders, and relative change orders. Ability to coordinate field staff, service calls, and subcontractors. High attention to detail and GPS monitoring for scheduling accuracy. Seniority Level Entry level Employment Type Full‑time Industry Construction Location: Mississauga, Ontario, Canada Salary: CA$55,000.00 – CA$60,000.00 #J-18808-Ljbffr